Program Manager - 11043 Updated

ICSI.Fort Worth, TX

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Overview

Career level

Director

Remote

On-site

Job Description

Position: Program Manager - 11043-updatedPosition Type: W2 Contract – No BenefitsPosition Location: Fort Worth, TX

Position SummaryThe Project Manager – iCargo Upgrade will lead the end-to-end delivery of a large-scale upgrade to the IBS iCargo platform (freight management system), ensuring successful execution across business, technology, and vendor teams. This role is responsible for driving planning, coordination, risk management, and execution of all upgrade-related activities while maintaining alignment with operational priorities and regulatory requirements.Key Responsibilities (Day-to-Day)Program & Project Execution• Lead daily execution of the iCargo upgrade program across all phases (planning, design, build, testing, deployment, and hypercare)• Develop and maintain detailed project plans, timelines, and deliverables across multiple workstreams• Track progress against milestones and proactively manage schedule, scope, and budget adherence• Conduct daily stand-ups, weekly status reviews, and executive reporting cadencesCross-Functional Coordination
- Coordinate closely with Product Management (Cargo Digital Products)
- Business stakeholders (Cargo Operations, Finance, Compliance)
- IT engineering and integration teams
- External vendors (IBS Software, consulting partners)
- Ensure alignment across global teams, including offshore resources (e.g., HYD delivery teams)
- Facilitate decision-making through structured governance and escalation processes
Vendor & Partner Management
Testing & Release Management
Oversee all testing phases:
System Integration Testing (SIT)
User Acceptance Testing (UAT)
Operational Readiness Testing
Ensure test plans, scenarios, and entry/exit criteria are clearly defined and executed
Coordinate defect triage and prioritization across business and IT teams
Support release planning, go-live readiness, and deployment activities

Risk & Issue Management

Identify, document, and manage risks, issues, and dependencies across workstreams
Maintain RAID logs with clear ownership, mitigation plans, and timelines
Escalate critical risks to leadership with recommended actions and path to resolution

Stakeholder Communication & Reporting

Provide transparent and structured status updates to leadership and stakeholders
Prepare executive-level reporting (status dashboards, KPIs, risks, financials)
Communicate key impacts, timelines, and decisions to business and operational teams
Drive alignment across stakeholders with varying priorities and timelines

Change Management & Operational Readiness

Partner with business teams to ensure readiness for new system capabilities
Coordinate training, documentation, and rollout planning across cargo locations
Ensure minimal disruption to cargo operations during transition and go-live

Governance & Compliance

Ensure adherence to enterprise delivery frameworks, PMO standards, and audit requirements (SOX where applicable)
Maintain proper documentation, approvals, and traceability across all phases of the upgrade
Support financial tracking, forecasting, and reporting aligned to project budgets

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FAQs About Program Manager - 11043 Updated Jobs at ICSI.

What is the work location for this position at ICSI.?

This job at ICSI. is located in Fort Worth, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at ICSI.?

Employer has not shared pay details for this role.

What employment applies to this position at ICSI.?

The employer has not provided this information. This may be discussed during the hiring process.

What experience level is required for this role at ICSI.?

ICSI. is looking for a candidate with "Director" experience level.

What is the process to apply for this position at ICSI.?

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