Program Manager

AboutMarketStar:

In everything we do, we believe in creatinggrowth,for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, andsupportthem through mentorship, leadership, and career-development programs. We provide service and support to our communities through theMarketStarFoundation.Our exceptional team is the cornerstone ofMarketStar'saccomplishments. We are proud of our award-winning workplace culture and to be nameda top employerin our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join ourMarketStarteam andcan’twait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team. 

About the Program Manager:  

MarketStaris seeking a Program Manager to support our client’s business marketingtool. As a Program Manager, you willbe responsible forleading and managing a team of sales professionals to achieve sales targets and drive revenue growth. You will also serve as a point of contact for our client stakeholders and willbe responsible forbuilding andmaintainingproductive professional relationships. In this role, you will develop and implement strategic sales plans, analyze market trends,monitorcompetitor activities, and provide regular sales performance reports to senior management. Effective communication, leadership, and analytical skills will be essential for success in this role. 

Location:Salt Lake City,UT(Hybrid)

What Will You Do?

• Manage client relationships and day-to-day engagement and as the main point of contact for client stakeholders  

• Identifyand provide clear programobjectivesfocused on sales and operational solutions to key internal and external stakeholders across the business  

• Manage program finances, program expenses, commission and incentive plans, monthlyinvoice approval with Finance and overall budget attainment against gross margin goals 

• Develop and deliver business reviews, typically monthly or quarterly, across multiple levels of client stakeholders including the C-Suite 

• Overseesales team performance by driving quota attainment including metric attainment, quota management, forecasting, and data trend analysis. 

• Develop and coach a team of employees and / or leaders through daily performance management, training, and development plans focused on obtaining program objectives 

• Be a strong leader focused on knowing your people, understanding their "why" and motivating them to drive personal success 

• Deliver on critical timelines and deliverables associated with strategic planning and performance management of the program  

• Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action 

• Collaboratefrequentlywithin theMarketStarecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, andMarketStarFoundation 

• Identifystrategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size  

• Appropriately manage personnel by applying employee policies, compliance, and local regulations 

What Will You Need to Succeed?

• 5 years of experience in a sales environment; experience in Saas or tech sales preferred 

• 3 years of direct leadership experience of individual contributors and / or leaders  

• Experience managing client or stakeholder-based relationships  

• Track recordof goal attainment in a sales role or as a sales leader; experience with hybrid teams a plus 

• Experience utilizing and interpreting data and reporting in a sales environment to drive performance 

• Proficient understanding of technology tools including CRM and sales acceleration platforms 

• Proven success working with other departments or individuals to achieve business outcomes  

• Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources 

• History of developing and presenting business reviews in a live or virtual setting  

• Demonstrated success in following, teaching, and coaching a sales process to improve the performance of others 

• Understanding of project management fundamentals including time management, organizational skills, and holding others to achieving project milestones  

• Aptitude for managing budgets associated with P&L and related business expenses  

• Growth mindset for developing professional & personal aptitude andexpertise

What We Offer: 

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:   

• Structured learning and career development programs  

• Mental health program  

• Generous Paid Time Off policy   

• Paid medical leave  

• Child/Dependent care reimbursement   

• Education reimbursement  

• 401k match, hardship loan program, access to financial wellness advisor   

• Comprehensive healthcare coverage including medical, dental, and vision   

MarketStarisfirmly committedto Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us atpeople.success@marketstar.comforassistance.