Program Manager
North South Consulting GroupElizabethtown, KY
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Overview
Career level
Director
Remote
Remote
Benefits
Family/Dependent Health
Career Development
Job Description
Position OverviewThe Program Manager serves as the senior leader responsible for the successful execution, oversight, and continuous improvement of the Work for Warriors Vermont program. This individual ensures all program objectives, performance metrics, and contractual requirements are achieved while providing strategic guidance to stakeholders. The role requires a balance of operational leadership, data-driven decision-making, and stakeholder engagement to support employment outcomes for service members, veterans, and their families.This position is remote and contingent upon contract award.Key Responsibilities
- Provide full operational oversight of program execution, staffing, and service delivery.
- Serve as the primary liaison and advisor to government leadership, including the State Family Program Director.
- Manage program performance, ensuring compliance with all reporting, outreach, and placement requirements.
- Develop and implement strategic plans to improve employment outcomes and program efficiency.
- Oversee data collection, tracking systems, and performance analytics to inform decisions.
- Build and maintain partnerships with employers, military units, and community organizations.
- Ensure timely submission of all required reports (monthly, quarterly, annual, and after-action).
- Lead quality assurance and continuous improvement initiatives across all program functions.
- Strong program and operations management experience
- Proven ability to lead teams and manage multi-site service delivery
- Experience working with government contracts or federally funded programs
- Advanced analytical skills with the ability to interpret data and identify trends
- Excellent written and verbal communication skills, including formal reporting
- Ability to manage multiple priorities and meet strict deadlines
- Proficiency in data tracking systems, reporting tools, and Microsoft Office Suite
- Experience supporting military, veteran, or workforce development programs
- Knowledge of employment placement strategies and labor market trends
- Familiarity with call center or multi-channel service operations
- Experience developing strategic partnerships with public and private sector stakeholders
- Background in process improvement methodologies (e.g., Lean, Six Sigma)
- Prior experience advising senior-level leadership
- US citizen with the ability to pass a Federal background check
- Bachelor’s degree in Business Administration, Management, Human Resources, or related field
- Minimum 5 years of relevant program management or employment services experience
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FAQs About Program Manager Jobs at North South Consulting Group
What is the work location for this position at North South Consulting Group?
This job at North South Consulting Group is located in Elizabethtown, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at North South Consulting Group?
Employer has not shared pay details for this role.
What employment applies to this position at North South Consulting Group?
The employer has not provided this information. This may be discussed during the hiring process.
What experience level is required for this role at North South Consulting Group?
North South Consulting Group is looking for a candidate with "Director" experience level.
Does North South Consulting Group allow remote work for this role?
Yes, this position at North South Consulting Group supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by North South Consulting Group for this role?
North South Consulting Group offers following benefits: Family/Dependent Health and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at North South Consulting Group?
You can apply for this role at North South Consulting Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.