Program Manager - Navigator and Testing HIV

• Develop, implement, and evaluate HIV community navigation and linkage-to-care programs.
• Monitor program performance, ensuring alignment with organizational goals, grant requirements, and public health standards.
• Manage program budgets, timelines, and deliverables.
• Prepare reports for leadership, funders, and regulatory agencies.

• Ensure that Navigators are connecting to community partners and sites for testing and education services.
• Oversee HIV testing services (rapid testing, outreach testing, and mobile services).
• Ensure adherence to clinical protocols, confidentiality standards, and informed consent practices, and ensure that navigators complete documentation and reporting.
• Promote prevention strategies at community organizations and outreach events, including PrEP/PEP education, condom distribution, and risk-reduction counseling.

• Supervise navigation services that link individuals to  Prep and HIV care, treatment, and supportive services.
• Ensure timely linkage to care for individuals who test positive.
• Support retention in care through follow-up, referrals, and case management coordination, working closely with the nurse in the Mocha Clinic for appointments and follow-up care.

• Hire, train, and supervise program staff (navigators and assistants), ensuring that all Navigators have completed a phlebotomy course.
• Provide ongoing coaching, performance evaluation, and professional development.
• Ensure staff are trained in trauma-informed care, cultural competency, and harm reduction.

• Build and maintain relationships with clinics, community-based organizations, and public health departments.
• Represent the organization at community meetings, coalitions, and events.
• Conduct outreach to priority populations disproportionately impacted by HIV.

• Oversee data collection, entry, and reporting in compliance with funding requirements.
• Analyze program data to identify trends and improve service delivery.
• Lead quality improvement initiatives to enhance client outcomes and program effectiveness.

• Bachelor’s degree in Public Health, Social Work, Nursing, or related field (Master’s preferred).
• 3–5 years of experience in HIV programs, public health, or community-based services.
• Experience managing programs, staff, phlebotomy, and grants preferred.

• Strong understanding of HIV prevention, testing, treatment, and care continuum.
• Knowledge of PrEP/PEP, harm reduction, and health equity frameworks.
• Excellent leadership, communication, and organizational skills.
• Ability to work effectively with diverse populations, including LGBTQ+ communities and underserved groups.
• Data management and reporting experience.

• A combination of office, community, and field-based work, the manager is responsible for ensuring that navigators are in the field 70-80% of their time.
• Ability to travel across the county for outreach and partnership meetings.
• Flexibility to work evenings or weekends as needed.

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