Program Manager (Mid-Level)
Ryzen SolutionsSan Jose, CA
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Job Description
Title: Program ManagerProgram Managers are responsible for managing all activities related to a customer account toensure that the business relationship is productive and healthy for the Customer and the company.ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Primary interface and overall business management of assigned customers.
- Coordinate the definition of the customer engagement strategy and drivecustomer objectives.
- Coordinate the Customer Action Team member’s activities.
- Coordinate internal resources to meet or exceed internal and customerexpectations.
- Manage the communication and expectations with the customer.
- Manage overall Customer RFQ and quotations process and maintain pricing withthe customer.
- Manage and monitor account health metrics and track and report actions/issues.
- Champion and drive overall account satisfaction to insure account growth
- Coordinate with Business Development & Sales to assimilate new programsinternallyREQUIRED SKILLS
- Must possess excellent language skills, both verbal and written, with the ability toclearly articulate thoughts and concepts.
- Ability to understand customer motivation and underlying objectives and translatethese into objectively defined tasks to be accomplished is critical
- Must be able to effectively work with key levels and personnel and customers inan objective and rational manner.
- Ability to plan and direct multiple and complex business functions in a dynamicenvironment.
- Ability to read and interpret Bills of Materials, assembly drawings specifications.
- Knowledge of the manufacturing process flow for PCBAs and SystemsIntegration.
- Quality driven committed individual with attention to detail and a passion forsuccess.
- Strong computer skills and Microsoft office software with high proficiency in Exceland Power PointREQUIRED EXPERIENCE AND EDUCATION
- 3 to 8 years in Program Management
- 5 years in Customer Sales Management
- 5 years in other capacities within contract manufacturing
- Bachelor’s degree or equivalent experienceRequired - Must come from an EMS or Contract Manufacturing background
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FAQs About Program Manager (Mid-Level) Jobs at Ryzen Solutions
What is the work location for this position at Ryzen Solutions?
This job at Ryzen Solutions is located in San Jose, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ryzen Solutions?
Employer has not shared pay details for this role.
What employment applies to this position at Ryzen Solutions?
The employer has not provided this information. This may be discussed during the hiring process.
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