Program Manager - Intensive Psychiatric Rehabilitation

The Intensive Psychiatric Rehabilitation Program Manager (IPR Manager) is responsible for the facilitation, operation and growth of the Successful Living IPR program using the IPR Boston Model as a basis for curriculum.This position will assist individuals 18 years and older having a chronicmentalillness diagnosis to“Choose,Get,andKeep”alifechanginggoalin their “Living, Learning, Working, or Social” environments. Services are specifically developed to assist clients in choosing, attaining and maintaining critical life goals in varying aspects of their lives.The IPR Manager is responsible for the marketing of the IPR services for the recruitment of clients that fit the criteria for the program services. 

Core Duties:

DIRECTINTERACTIONWITHCLIENTS

·         InitialintakeofIPRclients,whichincludesscreening,securingfundingand determining client readiness for IPR programming. 

·         Administrationofthefunctionalassessmentintheidentificationofcriticalskillsand supports. 

·         Meetingonetoonewithclientstoworkonidentifiedgoals.

·         Facilitationofgroup cohortprogrammingforIPRparticipants.

·         Assist the individual in the development of a follow through plan that guides the individualthroughstepstokeeptheirgoalsafterdischargefromtheIPRservices. 

SERVICEDOCUMENTATIONCOMPLETION

·         MaintainallappropriatedocumentationtomeettheIPR,Behavioral Health IowaAdministrative CodeofChapter24 credentialing requirements and all state, federal, agency guidelines. 

·         Timelysubmissionofcontactindividualandgroupnotesandcollateraldocumentation.

·         Organizeandmaintaintheclientfilesanddischargedfiles.

·         Otherdocumentationasrequired. 

Team and Agency Participation:

·         Attend agencymeetingsasdesignated (Leadership Team; Strategic Planning; Budgeting…). 

·         Collaboration with other departments and individuals in pursuit of IPR goals with cognizance of agency and other departmental objectives. 

·         Participateinsubcommittee(s)andanyadditionaltrainingasassigned. 

·         Continually develop IPR practitioners towards becoming stronger professionals, cross-training across individual participants, cohorts and administrative duties. 

Professional Responsibilities:

·         DevelopandimplementamarketingplanfortheIPRprogram. 

·         Provide IPR training for new staff and ongoing training for all IPR staff. 

·         Maintain a minimum of participating clients in the IPR program to support 40-cohort-hours per week per FT IPR Practitioner and 20-cohort-hours per week for IPR Manager,witheach client participantmaintaining4-8 billablehoursperweekinindividual and group programming. 

·         Assure consistency of client programming by attaining approval of clients’ Notification of Decisions (NOD’s), renewed every 60 days.

·         Maintain fiscal solvency and self-sustainability of IPR program by reviewing financials with supervisor at least monthly and addressing plans as needed while maintaining ethical standards and positive relations with clients, staff, funders and collaterals. 

·         Develop connections with Managed Care Organizations, East Central Region and funders in facilitating client programming and funding.

·         Develop strong working knowledge of IPR funding procurement and process, including individual contacts with respective funders.

·         Establish cohorts of 1-5 individuals to meet multiple times weekly with IPR Practitioners and develop a weekly and monthly meeting and activity schedule. 

·         Establishandmaintainaconsistentschedulewithclientsandnegotiateneeded adjustments.

·         Communicateinatimelymannerwiththeclient’steamofcareproviders.

·         Attend IPR Roundtable meetings quarterly and as otherwise scheduled.

·         Responsiblefortheday-to-day operationsoftheprogram,includingfiscal accountability.

·         ResponsibletomaintaintherequiredtenetsoftheIPRprogram.

·         Followthroughwithaconsistentscheduleandadherencetodeadlines. 

·         MaintainanOutlookcalendarwithacurrentschedulereflectingallappointments, cohortsand hours worked. 

·         Completealltasksasassignedbysupervisor.

·         Meetwithsupervisoras weekly or as scheduled.

·         Treatallcolleaguesandclientswithdignityandrespect.

·         Prompt, professional and responsive communication with clients, fellow staff, supervisor, telephonic,electronic,writtenmissive(inwriting,face-to-face). 

·         Followallagencypoliciesandprocedures.

·         Dress,personalappearance,andmannerofbehaviormustreflectaprofessionalimage. 

·         MaintainconfidentialityandfollowHIPAAguidelines.

·         ResponsiblefordirectsupervisionofallIPRstaff.

·         Otherdutiesasrequiredand/orassigned.

DIRECTSUPERVISOR:Director of Programs

Qualifications:

REQUIRED

·         Bachelor’sDegree in a human services field.

·         IPRCertifiedtrainingandmaintainanyotherrequiredIPRtraining – IPR certification will be provided if not previously attained. 

·         1 year groupandindividualhumanservicedeliveryexperience. 

·         Previous supervisory experience. 

·         Previous program management experience.

·         Passmultiplebackgroundchecks,includingbutnotlimitedtodependentadult/child abuse and criminal background check and driving records check.

·         Maintainvaliddriver’slicenseandreliable,privatelyinsuredcar,aswellasinsurability withagencyinsurancerequirements.

PREFERRED

·         Strongorganizationalskills.

·         Strong written and verbal communication skills.

·         Adaptabilitytochangingrequirementsandprotocolsofgovernmentalagenciesand designees and revised agency policies. 

·         Attentiontodetail. 

Key Skills:

·         Abilitytoworkandengagewithawidevarietyof people. 

·         Ability to effectively manage a departmental budget. 

·         Problemsolving.

·         Activelistening.

·         Abilitytoworkindependentlyandcollaboratively. 

·         Adaptability.

·         Abilitytomeet deadlines.

·         Basiccomputerliteracy.

Compensation:

This is a full-time exempt position that includes a health benefit package. Hours vary and may include some evenings.

• $200.00 sign-on bonus after successful completion of initial probationary period.
• Competitive Benefits Package including, but not limited to:

ü  Health Insurance (employer-employee funded)

ü  IRA/ agency match (optional)

ü  Paid sick, vacation, personal day and holiday time.

ü  Mileage Reimbursement

ü  Employee Assistance Program (EAP)

ü  Staff Development & Training