Program Manager - Greater South Side

Job Title: GSS Program Manager

Location: 5410 S. State Street, Chicago, IL

Reports to: Chief Program Officer

Job Summary

The Greater South Side (GSS) Program Manager plays a pivotal role in orchestrating the success of the TPMS site, leading students, their families, faculty, staff, and community partners towards our mission. This dynamic individual takes ownership of the program site's overall success, driven by a deep commitment to our students, families, and the transformative power of music education. Exceptional organizational skills, growth mindset, and pursuit of continuous improvement are essential in this role. They embody our inclusive culture through their ability to drive their program towards our strategic goals while nurturing a vibrant and welcoming musical community for students.

Launched in 2016 with just 15 students, the GSS Program has grown nearly tenfold and is now our fastest-growing Community Program. Today, it serves more than 150 students annually, employing 19 teaching artists and offering instruction across a wide range of instruments.  We are placing a great deal of emphasis on expanding the capacity of the students we serve at this site.

Responsibilities:

• Build trust-based relationships with TPMS families and the broader neighborhood community, leading and stewarding a program culture that supports a highly invested community and excellent, equitable student outcomes
• Achieve program goals related to retention, instrumentation, attendance, recruitment and enrollment, curriculum implementation, fundraising, and community engagement
• Manage support staff and faculty at the program, including schedule management and task delegation, assisting with their hiring, observation, and evaluation
• Manage program supplies, including budget allocation, identifying cost-saving opportunities, and collaborating with key Leadership Team members on budget planning
• Lead on-site/virtual faculty, family, and site partner meetings 
• Conduct disciplinary meetings, as necessary, with individual students and families 
• In collaboration with the Chief Program officer, design and implement safety protocols for your program site
• Maintain safe and highly functioning space for student learning and staff effectiveness, collaborating with the Chief Financial Officer for assistance on maintenance and landlord communications
• Maintain student databases, including attendance, student outcomes, fundraising, service hours, and technology inventory
• Manage instrument inventory, storage and repairs, including making sure students understand the care, use and storage required to maintain instrument quality
• Organize and administer all student activities for your program (i.e., performances, field trips, and master classes)
• Design security and safety protocols for the program and implement with faculty and students to ensure compliance
• Create and manage class schedule for faculty and students in your program 
• Collaborate closely and effectively with members of the Program, Learning & Teaching, and Leadership teams
• Collect and analyze student outcomes data (e.g. juries, behavior reports, attendance, grades) to help meet TPMS strategic goals and to support work of the Development team (e.g. information needed for grants)
• Execute all administrative paperwork, projects, and tasks on time and to a high level of accuracy
• Review and approve timecards for GSS Staff and Faculty to ensure accurate and timely compensation.
• Oversee all activities related to smooth operation of the program, including set-up /take-down and other program related activities (e.g. snack time, class transitions, and dismissal)
• Actively participate in staff/faculty meetings and professional development
• Other duties as may be assigned from time to time

Qualifications

• Proven experience collaborating and working with people from diverse cultural and economic backgrounds
• Personal commitment to the mission and values of The People’s Music School
• Minimum level of education required is a Bachelor’s degree from an accredited institution; major in music education, performance, arts administration or related field.
• 1-3 years of management/leadership experience in either the non-profit or for-profit sector
• 1-3 years of working with school aged children as a teacher, mentor, or similar position
• Experience managing a budget
• Understanding of a busy school environment
• Experience working in a fast-paced environment
• Flexible and responsive to quickly problem solve situations that typically occur in a school environment
• Bilingual in Spanish is a plus
• Collaborative team member
• Experience leading multiple projects simultaneously and completely at a high level
• Exemplary organizational skills
• Proficiency in Google Workspace and Microsoft Office (Word, Excel, PowerPoint) 
• Maintain a high level of professionalism
• Must pass Chicago Public Schools background check
• Excellent oral and written communication skills

Physical Demands

• Local travel required
• Ascend/descend stairs
• Move equipment and instruments weighing up to 35 pounds
• Tolerance of prolonged and continuous stationary periods at a desk/computer

Schedule

• Full-time position: 40 hours per week.  Must be available when program is running (M-Th 2:00pm - 7:30pm) with some additional evenings and weekends required for events 

Salary range is commensurate with experience: $60,000 - $65,000 annually 
1. Health, Dental, and Vision Insurance
2. Generous Paid Time Off, Paid Sick Leave, and Paid Holidays
3. 403(b) Retirement Plan with Employer Match
4. Pre-Tax Flexible Spending Account (Health, Dependent Care, Commuter)

For more information about The People’s Music School, please visit: www.peoplesmusicschool.org.

The People’s Music School does not discriminate on the basis of race, creed, color, religious belief, gender, sexual orientation, age, national origin, ancestry, veteran status, physical or mental disability or any other protected status in admission or access to, or employment in its programs and activities.

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