Program Manager - Supported & Independent Living Services

POSITIONS SUPERVISED: Asst Program Manager, Program Specialist, Skills Trainers, Respite staff as needed

QUALIFICATIONS:

• Education/Experience: BA/BS degree with major course work in social work, psychology, therapeutic recreation, adapted physical/special education or related human service field with a minimum of three years of experience working in day or residential programs serving persons with disabilities. A Master's degree in a related field qualifies as two years of the experience criteria.• Language Ability: Must possess ability to read, write and understand English. Strong oral and written communication skills are a must. Must have ability to present information with clarity to all stakeholders.• Math Ability: Knowledge and ability to work with mathematical and accounting concepts to support managerial decisions and budget development and budget control.• Computer Skills: Must have intermediate knowledge of Word, Excel, and Outlook as well as other programs as needed in the SAIL program.• Driving Skills: Must possess a valid CDL and have clean driving record as well as operate a vehicle in good

Operational Considerations:• Responsible for overall planning, organizing, implementing daily program operations• Maintains business relations with funding, licensing, accreditation bodies and other regulatory bodies• Maintains proper and effective communication with Chief Operating Officer• Administrative Responsibilities:• Ensures management report systems and consumer documentation is accurate and current• Ensures that the program billing is completed accurately and submitted in accordance with UCP and funding source requirements• Implement all policies and procedures including:• 1. Consumers• 2. Personnel including the Employee Handbook• 3. Administration• 4. Emergency Procedures• 5. Financial Policies• 6. Information Technology Policies• Attends and participates in all staff and administrative meetings• Supervisory Responsibilities:• Responsible for the oversight of staff relative to the implementation of individual consumer plans• Provides staff management and supervision including:• 1. Hiring• 2. Training• 3. Feedback and progressive discipline• 4. Evaluations• 5. Maintain a safe and secure work environment, etc.• May partner with independent consumers with regard to IHSS workers• Consumer Responsibilities:• Responsible for the development, implementation and evaluation of individual consumer plans (including correlation with other agency plans)• Ensures program facility is maintained in a clean and safe manner• Monitor and maintain safety and health procedures• May provide direct care to consumers as needed