Program Manager (Iii)- #26-16624

9+ months Project Overview: The selected candidate will primarily support Project Revellio, a strategic initiative focused on transitioning Clients content moderation vendor engagements from a traditional time-and-materials pricing model to an outcome-based pricing framework. The program is a high-visibility transformation effort involving multiple cross-functional stakeholders and external vendor partners.Key Responsibilities:

• Lead end-to-end program management activities, including roadmap planning, milestone tracking, project timelines, and risk management across multiple workstreams.
• Coordinate and drive alignment among cross-functional stakeholders, including Procurement, Finance, Data Science, Operations, and external vendor partners.
• Ensure successful execution of the pricing transformation program while managing interdependencies and maintaining project governance.

Required Skills & Experience:

• Strong Program Management experience with the ability to manage complex, cross-functional transformation initiatives.
• Solid commercial and financial acumen, particularly in vendor engagement models, pricing frameworks, and contract management.
• Advanced proficiency in Google Sheets for forecasting, financial analysis, reporting, and cost modeling.
• The role is expected to comprise approximately 70% Program Management responsibilities and 30% Operational/Workforce Management activities.
• While prior Trust & Safety experience is considered a plus, the Hiring Manager is open to candidates from Operations, BPO, Workforce Management, Capacity Planning, Technology Transformation, or Management Consulting backgrounds who have successfully led large-scale operational transformation programs.

Preferred Competencies:

• Experience managing vendor operations and business transformation initiatives.
• Strong analytical and problem-solving skills with the ability to interpret complex financial and operational data.
• Experience presenting recommendations and strategic updates to executive stakeholders.

About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.