Program Manager

We're a growing team, and as we scale, so does our need to focus on expanding our Professional Services team. You'll be joining a people-focused company, and as a Program Manager, you will be in a hands‑on delivery role, responsible for managing B2B customer implementation and delivery projects from initiation through completion. You will work closely with customers, consultants, engineers, and global delivery teams to ensure projects are delivered on time, within scope, and within budget, while maintaining strong customer relationships.

THE OPPORTUNITY

• Project Delivery

• Manage end‑to‑end delivery of customer implementation and delivery projects

• Build and maintain project plans covering scope, timelines, milestones, risks, and dependencies

• Track project progress and provide regular status reporting to customers and internal stakeholders

• Identify, manage, and escalate risks and issues with clear recommendations

• Customer & Stakeholder Management

• Act as the primary day‑to‑day point of contact for assigned customer projects

• Build strong working relationships with customer stakeholders

• Ensure clear, proactive communication and expectation management throughout the project lifecycle

• Cross‑Functional Coordination

• Coordinate work across functional, technical, and operations teams

• Facilitate project meetings, status calls, and Agile ceremonies as appropriate

• Work effectively with global and distributed teams

• Financial & Operational Control

• Track project effort and burn against statement of work and budget

• Flag scope changes, delivery risks, or commercial concerns early

• Maintain accurate project documentation

• Continuous Improvement

• Apply standard delivery methodologies, tools, and templates

• Contribute to ongoing improvements in delivery practices and reporting

THE SKILL SET

• Able to work EMEA or US business hours Monday to Friday and occasional weekends.

• 5-8 years of experience in project management for enterprise software or SaaS implementations

• Experience managing multiple stakeholders and cross‑functional teams

• Working knowledge of Agile, Waterfall, or hybrid delivery methodologies

• Strong communication, organization, and stakeholder‑management skills

• Experience using project management tools (e.g., Jira, MS Project, Smartsheet)

• Prefer a bachelor's degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)

• Comfortable working with global customers and distributed teams

• Prefer experience with SaaS platforms, cloud solutions, integrations, or data‑driven applications

• Exposure to post‑go‑live support, upgrades, or operational projects

• PMP certification (or working toward it), and Agile or Scrum certification (CSM or equivalent) desirable

• Nice to have - experience with pricing, CPQ, or enterprise commercial systems

• Limited travel may be required (typically less than 20%), depending on project needs

THE BENEFITS

• Professional growth and Development opportunities.

• Working within a team of friendly, skilled people where help is always within reach

• Flexible working hours

• 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday

• High-end laptop (Dell or Mac)

• Competitive pay and bonus

• 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year.

• 16 hours of paid volunteer time off per year

• Wedding gift and newborn gift allowance for employees.

• 26 weeks of paid maternity leave and one week of paid paternity leave.

• 12 wellness leaves for women employees

• Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.

• Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered.

• Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered.

• Provident fund contributions

THE VENDAVO STORY

Vendavo partners with the world's leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people.

OUR SAAS PRODUCTS

Our B2B pricing and selling solutions include Vendavo's Pricing & Strategy Management (Pricepoint, Enterprise Pricing Platform, Deal Price Optimizer, and Vendavo AI), Sales & Quoting Solutions (Intelligent CPQ and Sales Optimizer), Profit and Margin Analytics (Profit Analyzer and Margin Bridge Analyzer), and Incentive & Channel Operations (Rebate and Channel Manager). You can learn more about our products here.

OUR FUNDING

We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space.

OUR CULTURE & YOU

We collaborate with our customers unlike any others in our industry. Anchored in our values (Integrity, Customer Centricity, Innovation, Clarity, Collaboration), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners.

Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you're part of a company that's committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments.

EMEA and California residents applying for positions at Vendavo can see our privacy policy here.

OUR TEAM IS GROWING. YOU WILL TOO.