Program Manager, Teen Haven (Female)

For Water Street Mission to fulfill our mission and purpose, it is critical for all staff to participate in the development and maintenance of a healthy Christian Community. By living out our faith with one another and creating a space where our guests are invited to experience that community with us, we participate in lives being restored. Even as some positions have minimal direct contact with guests, each staff member has an essential role in forming and maintaining Christian community. The love of Christ, evidenced in our Water Street community, is the real impetus for change with our guests. 

This position involves leading faith-based programs, including programs and events tailored specifically for female youth in our community. Due to the faith-based requirements of the role, and the need for a female staff member who will be working closely with female youth, this position qualifies as a bona fide occupational qualification (BFOQ) under applicable law.

Summary:  Responsible for managing programs at Teen Haven. 

FLSA:  Non-exempt; Full-time; some evening and weekends

All Water Street Mission Staff must be: 

• Willing to sign the Water Street Mission Statement of Faith 

• A current member or regular attendee of a local church 

• Able to fully support the Water Street Mission core values and ministry philosophy 

Essential Duties: 

Culture and Values

• Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity. 

• Walk alongside fellow WSM staff in Christian community as we journey toward maturity. 

• Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers. 

• Work in full coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests. 

Role Specific Responsibilities

• Develop intentional relationships with youth in the City of Lancaster with a focus on  

evangelism, whole-life discipleship, and leadership development. 

• Participate in the development and management of the Teen Haven programs as a whole. 

• Teach, pray with students, give talks, lead Bible Studies, lead discussions, lead activities.   

• Could include some activities which are gender- and/or age-specific, and some mixed 

• Share the Gospel of Jesus Christ in both words and by example 

• Interact with parents to further the wellbeing of Teen Haven youth and their families 

• Recruit, train and supervise volunteers, as requested by the Teen Haven director 

• Assist in representing Teen Haven among donors and community partners 

• Create a safe, fun and loving environment 

• Work in full coordination with Teen Haven/WSM staff team at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of youth 

• Other duties as assigned

Education and Experience:  High School Diploma/GED. A minimum of two years' experience in human services, ministry, preferably an urban youth ministry, valid driver's license. Ability to operate a 15-passenger van. 

Reports To: Senior Program Manager

Key Internal Relationships: Teen Haven, Compass 

Physical Demands:   

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  

• Stand, walk, or sit - continuously

• Use of fine motor skills - continuously

• Bend, squat, kneel, and reach- frequently

• Lift and/or move up to 50 pounds - occasionally 

• Weekend and evening availability - frequently

Christian Life:  

Water Street Mission is a privately funded 501(c)3 non-profit, evangelical Christian ministry.  Our designated purpose is religious and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished.  We consider every position to be essential in the fulfillment of our ministry and purpose statement.  As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord.  All employees must: 

• Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission. 

• Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed. 

• Adhere to the Water Street Mission Employee Handbook.