Program Manager, Teleoperations

WatneySan Francisco, California

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Benefits

Career Development

Job Description

Our Mission

Expand human ambition in the physical world.

Critical infrastructure is constrained by labor shortages, hazardous working conditions, and operational complexity. Watney builds and deploys autonomous robotic systems that increase the speed and capacity of buildout, starting with data centers.

ABOUT THE ROLE

The Program Manager, Teleoperations runs the day-to-day work of the robot pilot program: getting new pilots through tryouts and training, tracking how they perform once they're on the floor, and flagging what needs to change. You'll work under the program lead and alongside Fleet Operations, reporting what the numbers say and helping carry out the fixes.

This program runs today: a 2,000+ pilot floor already supports robots working live customer deployments. You'll spend your first months learning how that floor runs, then take direct ownership of a piece of it - a training cohort, a KPI, a shift.

We're looking for someone with strong critical thinking and clear communication, ready to learn a live operations program from the ground up - comfortable with messy real-world data and fast-changing priorities.

WHAT YOU'LL DO

Run tryouts and training sessions for new pilots, and track how they perform.
Pull and report on KPIs (telemetry, task times, etc.) for your piece of the floor.
Follow SOPs, flag where they break down, and help update them.
Coordinate with Fleet Operations on day-to-day robot allocation for training.
Escalate performance findings to the program lead and to hardware/software engineering.

WHAT YOU'LL BRING

1-2 years of experience in an operations, program-support, or offshore-workforce role (recruiting, training, or performance tracking).
Comfort working from SOPs and following a defined process closely.
Strong data-analysis skills and comfort with messy real-world data.
Clear written and verbal communication skills.
Willingness to work hard in a scrappy environment.

We’re committed to building a diverse, inclusive team. At Watney Robotics, we welcome people of all backgrounds and identities, and we make hiring decisions based on skills, experience, and potential. If you’re passionate about robotics but don’t meet every requirement, we still encourage you to apply!

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FAQs About Program Manager, Teleoperations Jobs at Watney

What is the work location for this position at Watney?

This job at Watney is located in San Francisco, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Watney?

Employer has not shared pay details for this role.

What employment applies to this position at Watney?

Watney lists this role as a Full-time position.

What experience level is required for this role at Watney?

Watney is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Watney for this role?

Watney offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Watney?

You can apply for this role at Watney either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.