Program Manager

Background The current State of Florida Accounting Information Resource (FLAIR) system is based on software developed in the 1970s and was implemented as the core of the state's financial system in 1981. The State has now embarked on a multi year endeavor to replace FLAIR with a cloud-based modern financial management solution (FMS) called the Florida Planning Accounting and Ledger Management (PALM) Project. The project officially began in 2014 with the Cash Management portion going live in July 2021. The implementation date for the remaining Financial, Payroll, and Data Warehouse waves is scheduled for July 1, 2026. Florida PALM operates on Oracle PeopleSoft 9.2, leverages a Service Oriented Architecture (SOA), is hosted by Oracle Cloud Infrastructure, and is connected via MyFloridaNet-2. To align FDLE's implementation approach to the Florida PALM project, comprehensive project management, functional transition planning, and remediation of impacted people, processes, and technology will be required. Multiple agency business systems have been identified as containing FLAIR data elements. They will need to be assessed and analyzed to determine if they will require modifications, if they are to be retired, or if they will be unimpacted. We currently have numerous business systems that exchange data with FLAIR. Many of these systems will be required to interact with Florida PALM and continue to provide data files on a daily, weekly, and/or monthly basis. Some of these systems are sizeable and will require considerable effort to prepare each of them to accurately communicate with the new Florida PALM system. Additionally, any process or workflow that relates to financial data within the Business Support Program sections must be evaluated and revised in order to perform daily functions in PALM as well as produce required reporting. Training will also need to be developed and implemented prior to go-live. The transformation of these critical functional agency business systems and related activities will involve close collaboration between the FDLE and the Florida PALM Project team. FDLE requires the services of a full-time Program Manager to plan and direct the work detailed above. Description of Services & Deliverables The Program Manager will work under the direction of an FDLE supervisor to achieve the goals and objectives of the Florida PALM Integration Project. Responsibilities Responsible for oversight and management of the Florida PALM Integration Program consisting of multiple systems and state agencies Develops the program strategy, supporting business case, and various enterprise-wide high-level project plans Ensures integration of systems and projects and adjusts project scope, timing, and budgets as needed, based on the needs of the stakeholders Communicate with IT leadership, business leadership, and vendors to communicate program strategy, direction, and changes Responsible for delivering all projects contained in the project portfolio on time, within budget, and meeting the strategic and business requirements Responsible for tracking key project milestones and recommending adjustments Project Initiation, Planning, Execution, Monitoring & Controlling, & Closing Scope definition, validation, and control Schedule planning, definition, sequencing, estimating, development, and controlling Quality planning, management, and controlling Resource planning, estimating, acquisition, development, management, and controlling Communications planning, management, and monitoring Risk planning, identification, qualitative and quantitative analysis, and response planning, implementation, and monitoring Stakeholder identification, planning, management, and engagement Issue Management and tracking Manage and mentor project leaders and project management staff, both intra- and inter-agency Responsible for the management of one or more medium to large-sized, moderately to highly complex projects Create agency specific user acceptance testing plan Coordinate, track and assist with development of user acceptance test scripts Create training plan for agency managed end user training Ensure effective communication among project stakeholders Monitor contractor performance Serve as a single point of contact for reporting project status Serve as single point of contact between FDLE and the PALM project team Provide detailed and summary reporting of project status, including progress and outlook Make recommendations for executive action when required Ensure compliance with contractual agreements Coordinate activities with FDLE Information Technology Services (ITS), Criminal Justice Information Services (CJIS), BSP, IFS. Provide assistance to FDLE staff in the preparation of documentation to support budget requests, and supporting documentation required by the Governor's Office and Legislature Plan and facilitate meetings as required by FDLE and the Palm Project team Prepare and present information related to data sharing as required Deliverables Program Management documentation including system inventories, strategic documentation, white papers, contracts, MOUs, and all other deliverables required to oversee and manage the Florida PALM Integration Program Project Management Plan, describing how the project will be planned, executed, monitored, controlled and closed Project Schedule, including activity definition, activity sequencing, activity duration estimating, milestones, and resource allocations updated biweekly Risk Management Plan including a risk register identifying all risks with a qualitative and quantitative risk analysis and risk response plans updated biweekly Issue Register updated biweekly Deployment and Implementation Plan Test Plans including Defect Management Plan Communications and Communications Management Plan Action Items Register Status reports based on reporting schedule Monthly Budget and Expenditures report as required Research papers on existing systems and related technology Information on data fields and data mapping activities Summarization and/or white papers of research activities Presentations as required