Program Manager Job id:001

KEY RESPONSIBILITIES

· Serve as the named primary person responsible for contract delivery per Exhibit E requirements; maintain continuity of MoDOT relationship at the IT Director and Project Management Team (PMT) level

· Oversee all maintenance and support operations against the 17,000-hour annual ceiling, monitoring Service Desk Plus time entries weekly and flagging consumption risks before they become overages

· Govern the SOW project portfolio: validate each draft and final SOW for scope, schedule, and firm-fixed pricing accuracy before submission to MoDOT's PMT

· Ensure all personnel complete MoDOT background checks (MoDOT authorization form + MACHS name-based check) before beginning work; track each submission to closure on the Day-1 critical path

· Enforce acceptable-use, data-security, press-release, and public-relations policy acknowledgments with every team member upon onboarding

· Deliver Monthly Status Reports by the agreed date and lead Quarterly In-Process Reviews; escalate risks to MoDOT PMT with written mitigation plans

· Manage staffing transitions: identify, background-check, and onboard replacements without service gap; exercise MoDOT's right-to-accept requirement by pre-qualifying alternates for every role

· Lead Missouri economic-impact commitments: maximize in-state hiring and report tax and employment contributions as required

· Ensure all developed solutions comply with ADA/Section 508 standards; review accessibility findings with MoDOT before development begins

· Oversee federal-funds compliance obligations (2 CFR Part 200, Stevens Amendment restrictions on press releases, lobbying certifications)

REQUIRED QUALIFICATIONS

· Minimum 5 years of IT program or project management experience, including at least 2 years managing application maintenance and support contracts

· Demonstrated experience managing a team of 5 or more technical staff with accountability for a contract or engagement valued at $500K or more annually

· Minimum 1 year of experience in a leadership role (per §2.2.2)

· Experience managing SOW or task-order based work with firm-fixed pricing and milestone-based acceptance

· Strong written and verbal communication skills; ability to present status and risk to government client leadership

· PMP certification or equivalent project management credential

· Ability to pass MoDOT background check (MoDOT form + Missouri MACHS name-based check)

· Work must be performed within the continental United States

PREFERRED QUALIFICATIONS

· Experience managing transportation-related IT application maintenance contracts

· Familiarity with Missouri state government procurement processes (MissouriBUYS, SOW workflow)

· Missouri residency or St. Louis metro area base location (supports no-cost on-site availability)

· Experience with federal-funds compliance (2 CFR Part 200) on state-administered contracts

· Prior client reference from a government Program Management Office (PMO) or IT Contracting Officer

· Experience managing DevSecOps-governed development teams and interpreting static security scan results.