Program Residence Manager

Job Description:

Join Easterseals NH and Make a Meaningful Impact as a Program Residence Manager! We’re looking for a passionate, hands‑on leader to join our Community‑Based Services team in an essential leadership role. As a Program Residence Manager, you’ll play a vital part in empowering individuals to live, grow, and thrive in their community while leading high‑quality residential and staffed programs.

As a Program Residence Manager, you will recruit, train, supervise, evaluate and monitor community living residences and staffed programs as assigned, implement and monitor program budgets, establish and maintain relationships with consultants who provide therapeutic services to residents, and ensure compliance with state certification/licensing standards, agency policies, other governing agencies guidelines and contractual obligations. Additional responsibilities include:

• Ensure compliance of documentation requirements as applicable (i.e. data, daily and monthly financial reports, monthly fire drills and other pertinent documentation).

• Attend client-centered conferences, team meetings, agency and staff meetings and other meetings as requested.

• Develop and monitor individual treatment plans to include scheduling and coordinating of appointments as necessary.

• Provide emergency on-call services.

• Ensure participation in integrated community activities on a regular basis for all consumers.

• Provide direct care services in assisting residents in meeting all of their personal needs.

• Provide services to individuals with varied behavior issues, which may include physical aggression, verbal assault, inappropriate sexual comments, gestures and/or acts.

• Assist individuals with toileting and personal care needs when necessary.

• Maintain all required data relative to program goals and objectives, resident activities, incidents, etc.

Qualifications:

• Bachelor's degree in Human Services or related field or four (4) years’ related experience

• Two years’ experience with persons with developmental and/or psychiatric disabilities

• Administrative and supervisory experience preferred

• Valid driver’s license and reliable transportation

Hours: This is a full-time, 40 hour/week position. The schedule will vary based on the needs of the program.

Compensation: $27.50 hourly.

What’s in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including:

• Medical, Dental, Vision, Life & Disability

• PTO begins accruing on your first day!

• Up to 9 paid holidays annually, plus one floating holiday of your choice. For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines.

• 403(b) employer match up to a maximum of 3%

• Tuition reimbursement after one year of employment

• Student loan repayment for qualifying degrees after one year of employment

• Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation

To learn more about this role, please click on the blue “Apply Now” button below to submit your application. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, John: www.calendly.com/eastersealsnh-john/30minDifficulty submitting your application or scheduling time to chat? Contact John at 603-851-2694 or joneil@eastersealsnh.org.EOE

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