Project Manager

• Manage all phases of projects from proposal / purchase order through warranty close-out.
• Oversee submittal creation, revision, approval, and confirmation of equipment configuration prior to order release.
• Select, order, and track equipment and materials as required. Coordinate with sales and sales support on shared responsibilities.
• Monitor production and shipping timelines, proactively addressing critical delivery requirements.
• Coordinate deliveries, scheduling, and logistics to support the project timeline.
• Assist with freight claims and other logistical considerations.

• Serve as the primary customer contact after order placement, providing guidance, updates, and problem-solving throughout the project.
• Act as a liaison between customers, MMS sales teams, contractors, equipment manufacturers, service partners, and accounting.
• Document project milestones, decisions, and communications thoroughly to mitigate risk.
• Startup, Service & Warranty Support
• Arrange and coordinate equipment startup, service visits, and other post-delivery activities.
• Provide support and communicate technical details to manufacturers and service teams to help resolve field issues.
• Ensure a smooth transition into warranty service and maintain follow-through until project completion.

• Partner with outside sales engineers and inside sales support to ensure smooth project handoffs and consistent customer experience.
• Build and maintain strong long-term relationships with customers, contractors, and manufacturers.
• Support continuous improvement efforts within the project management team and operational processes.
• Perform additional duties as needed to support team and customer success.

• Bachelor's degree or equivalent work experience.
• 1-3 years of project management or related experience.
• HVAC industry knowledge or experience preferred.

• Strong organizational skills and attention to detail
• Ability to manage multiple projects simultaneously with professionalism and persistence.
• Excellent communication and interpersonal skills for working with customers, internal team members, and external partners.
• Ability to work independently and problem-solve efficiently in a dynamic environment.
• Proficiency with Microsoft Office Suite. Familiarity with Smartsheet and Microsoft Dynamics CRM preferred.
• Must demonstrate MMS Core Values: driven/self‑motivated, can‑do attitude, team player, customer driven, do what’s right, and accountable.

• 401(k) with employer match (immediate vesting)
• Medical – HDHP & PPO options
• Dental
• HSA with employer matching contributions
• FSA & Limited FSA
• Vision
• Employer paid life/AD&D insurance
• Voluntary life insurance plans
• Paid Family Leave
• PTO
• Paid Company Holidays – 10 Days
• Employer paid short-term disability
• Long-term disability
• Referral Bonus Opportunities
• Other voluntary fringe benefits

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