CyberOne is hiring! We’re looking for driven, high-performing professionals who want to make an impact and help deliver exceptional results for our customers.
At CyberOne, we take ownership of our work, push each other to improve, and genuinely enjoy what we do. If you’re motivated by learning, innovation, and being part of a collaborative, fast-moving team, CyberOne may be the place for you.
Ready to raise the bar for your career? We’d love to connect.
The Project Manager will undertake the pivotal role of overseeing a diverse range of projects within varying timeframes, spanning from brief engagements lasting a few days to more extensive initiatives extending over several months. This position holds a fundamental place within the team structure, facilitating transparent communication channels both within the organization and with external stakeholders. The Project Manager is anticipated to adeptly handle a workload comprising approximately 8-10 projects simultaneously, showcasing their organizational and multitasking abilities.
The ideal candidate will be based in the Plano, TX area where they can collaborate directly with service delivery teams onsite in accordance with our hybrid work schedule.
Essential Functions
· Assist in the entire project lifecycle, from contract execution to service delivery, spanning various disciplines.
· Collaborate directly with internal and customer-facing teams, such as Professional Services management, Customer Success management, and Executive Leadership, to ensure the successful execution of customer-driven projects during onboarding and internal improvement initiatives.
· Develop and generate comprehensive reports for senior management and clients.
· Ensure alignment with strategic objectives and establish effective channels for escalation and knowledge sharing.
· Monitor and manage project budgets to ensure financial targets are met.
· Document project details in accounting systems, such as SalesForce and NetSuite.
· Implement comprehensive risk management strategies, identifying trends and implementing corrective processes while promptly escalating critical issues to leadership.
· Monitor project deliverables and conduct conference calls with clients, guiding them through subsequent stages of the project lifecycle.
Required Education & Experience
· Possess a minimum of 5 years of project management experience.
· Demonstrated experience in effective communication and ensuring adherence to project management methodology to ensure project outcomes surpass client expectations.
· Exhibit robust operational and organizational skills essential for driving consistency and scalability.
· Proficiency in Microsoft Professional Suite (Word, Excel, & PowerPoint) and Microsoft Project.
· Capable of managing multiple project endeavors while adhering to budgetary and scheduling constraints.
Preferred Education & Experience
· 3-5 years of hands-on experience in managing customer-facing professional service delivery projects.
· Proficiency in data analysis tools such as PPT, PowerBI, etc. would be a plus.
· Strong analytical and problem-solving skills to ensure effective project execution.
· Exceptional oral and written communication skills, including the ability to create impactful presentations using tools like MS Visio and MS PowerPoint.
Certifications & License Requirements
Certificate and License Requirements
· PMP Certified or ability to obtain within 6 months
Skills & Abilities
· Demonstrate excellent customer service skills to cultivate relationships and engage with both local and remote clients with confidence and persuasion.
· Display above-average organizational and time management capabilities.
· Capacity to work independently and adeptly manage multiple task assignments.
· Exhibit effective communication skills, both written and verbal, encompassing interactions with senior leadership, peers, and team members.
· Showcase adeptness in multitasking and time management.
· Utilize standard office equipment like laptop computers and smartphones as part of routine responsibilities.
· Possess the capability to manage multiple projects and accommodate scheduling demands.
Work Environment
· The work is conducted indoors within a climate-controlled setting.
· There is a possibility of up to 10% travel as part of the role's requirements.
· Flexibility in working evenings and weekends may be necessary to meet the demands of the company and its clients.
· The ability to remain stationary for approximately 50% of the time is essential.
· The role entails movement within a professional office environment.
· Employees will experience a culture that encourages contribution within an organization that embraces a fail-fast mentality.
· The work environment is characterized by openness, supportiveness, a fast-paced nature, and a strong emphasis on collaboration.
CyberOne is a proud Equal Opportunity and Affirmative Action Employer. All qualified applicants, regardless of race, color, genetic information, national origin, religion or belief, sex, sexual orientation, gender identity or expression, immigration status, ancestry, age, marital status, disability, or protected veteran status, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.
Recruitment Agencies Please Note:CyberOne does not accept unsolicited resumes from agencies or third parties. Any resumes submitted without a valid, signed agreement in place will be considered the property of CyberOne, and no fees will be paid.Agency engagement is limited to authorized vendors with a current agreement signed by CyberOne’s People Services Manager or CFO. Any exceptions must be approved in writing in advance.
