Project Manager
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Director
Remote
On-site
Compensation
$19-$21/hour
Benefits
Paid Holidays
Paid Vacation
Career Development
Job Description
Benefits:
- Opportunity for advancement
- Paid time off
- Competitive salary
- Flexible schedule
- Training & development
About Us:Global Language System, a division of Global Impact Group LLC, is an ISO 9001 and ISO 17100 certified provider of interpretation, translation, transcription, localization, and multilingual staffing services. We support federal, state, and local government agencies, healthcare organizations, courts, and commercial clients nationwide.
We are seeking a highly motivated, organized, and bilingual Project Manager to join our Raleigh team. The ideal candidate thrives in a fast-paced environment, manages multiple priorities effectively, and is committed to excellent customer service.
Position Summary
The Project Manager will oversee multiple language service projects from initiation through completion. This position is responsible for coordinating linguists, communicating with clients, monitoring deadlines and budgets, maintaining quality standards, and ensuring timely project delivery.
Key Responsibilities
- Manage multiple translation, interpretation, transcription, and localization projects.
- Coordinate onsite interpretation, Video Remote Interpretation, and Over-the-Phone Interpretation assignments.
- Schedule and assign qualified interpreters, translators, and transcriptionists.
- Communicate with clients regarding project requirements, deadlines, changes, and status updates.
- Prepare project quotes, estimates, work orders, and related documentation.
- Recruit and maintain professional relationships with qualified linguists.
- Monitor project schedules, budgets, profitability, and deliverables.
- Resolve scheduling conflicts, client concerns, and operational challenges.
- Conduct quality assurance reviews before project delivery.
- Maintain accurate project records in company systems.
- Support contract implementation, proposal development, and process improvement.
- Ensure compliance with ISO 9001 and ISO 17100 quality standards.
- Collaborate with Quality Assurance, Talent Acquisition, Finance, and Operations teams.
Required Qualifications
- Minimum three years of project management or coordination experience.
- At least two years of language services industry experience strongly preferred.
- Experience with translation, interpretation, transcription, or localization projects.
- Bilingual proficiency in English and at least one additional language is required.
- Strong organizational, communication, customer service, and problem-solving skills.
- Ability to manage competing priorities and meet tight deadlines.
- Strong attention to detail and consistent follow-through.
- Ability to work independently and collaboratively.
- Proficiency with Microsoft Office, Google Workspace, CRM systems, and project management software.
- Bachelor’s degree preferred.
Preferred Qualifications
Experience with Boostlingo, Smartcat, Trados Studio, QuickBooks, government contracting, healthcare or court interpreting, and ISO quality management systems is preferred.
Ideal Candidate
The successful candidate will be highly motivated, reliable, professional, customer-focused, and comfortable working under pressure. They will be proactive, detail-oriented, and capable of building strong relationships with clients and linguists.
Compensation and Benefits
Competitive salary based on qualifications and experience.
Benefits may include:
- Paid Time Off
- Paid holidays
- Professional development
- Career advancement opportunities
How to Apply
Please submit a resume, cover letter, and three professional references. Qualified applicants will be contacted for an interview.
Global Impact Group LLC and Global Language System are Equal Opportunity Employers committed to maintaining a diverse and inclusive workplace.
Compensation: $19.00 - $21.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.
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FAQs About Project Manager Jobs at Global Impact Group
What is the work location for this position at Global Impact Group?
This job at Global Impact Group is located in Raleigh, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Global Impact Group?
Candidates can expect a pay range of $19–$21 per hour for this role.
What employment applies to this position at Global Impact Group?
Global Impact Group lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at Global Impact Group?
Global Impact Group is looking for a candidate with "Director" experience level.
What benefits are offered by Global Impact Group for this role?
Global Impact Group offers following benefits: Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Global Impact Group?
You can apply for this role at Global Impact Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.