Project Manager - Website Modernization Project Lead - MS - Medicaid

Position Description and Job Skill SetWebsite Redevelopment Execution

" Serve as the primary day-to-day execution lead working directly with Tyler Technologies on the Drupal-based website redesign and rebuild.

" Drive content strategy, information architecture decisions, and editorial direction in partnership with DOM program area stakeholders and control board.

" Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows.

" Oversee quality assurance, execute user acceptance testing (UAT), and coordinate pre-post-launch readiness activities.ADA Title II & Accessibility Compliance " Lead ADA Title II compliance efforts across the website redevelopment, ensuring all deliverables meet WCAG 2.1 AAstandards at minimum working directly with the DOM Legal and Compliance project stakeholders.

" Coordinate accessibility remediation activities with the Tyler Technologies team, Smartsheet resources, and internal DOM stakeholders.

" Maintain documentation of compliance activities and communicate status to project leadership.

Web Governance & Change Management System

" Design and implement a sustainable web governance framework for DOM, including content request workflows, approval processes, and roles/responsibilities for ongoing site maintenance.

" Develop SOPs, training materials, and process documentation to support the governance model post-launch.

" Coordinate with iTech resources on the technical workflow components of the change management system.

" Lead change management activities to support staff adoption of new web processes and tools after launch.Stakeholder Engagement & Content Coordination

" Engage directly with leaders and staff across DOM program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the DOM Project Manager.

" Translate program area needs into actionable guidance for the Tyler Technologies team.

" Facilitate working sessions, content workshops, and review meetings with program area representatives.Reporting & Communication

" Provide weekly written status updates to the DOM Project Manager, executive sponsors, and the Design/Control Board as requested.

" Maintain project documentation, decisions logs, and content inventories alongside the DOM Project Manager.

" Flag risks, issues, and blockers in a timely manner and work collaboratively to resolve them alongside the DOM ProjectbManager.

Required Skills/ExperienceDemonstrated experience leading or serving in a significant execution role on large-scale (100+ pages and multiple stakeholder groups) website redesign or redevelopment projects, including multiple full development lifecycles from planning through production launch.

" Experience leading public-sector or government website redesign projects involving websites with substantial content libraries.

" Experience working directly with external technology vendors and professional services firms to drive delivery.

" Hands-on experience with website implementations, migrations, or redevelopment projects.

" Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.

" Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.

" Strong stakeholder engagement, facilitation, written communication, and organizational skills.

PreferredExperience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.

" Experience supporting state government digital modernization or digital transformation initiatives.

" Familiarity with Smartsheet forms, workflows, or automation (forms modernization is handled by a dedicated Smartsheet resource; general familiarity is a plus).

" Experience coordinating enterprise content migration projects.

" Experience coordinating activities across multiple departments, business units, or government agencies.

" Proven ability to work independently, hold others accountable, and maintain project momentum in complex organizational environments.Accessibility certifications (CPACC, WAS) or project management certifications (PMP, PMI-ACP, CSM, CBAP), or equivalent demonstrated experience.

" Experience with Tyler Technologies web products or comparable content management platforms.

" Experience leading public-sector or government website redesign projects involving websites with substantial content libraries (200+ pages preferred).

" Self-starter who takes initiative and operates effectively with minimal oversight.

" Comfortable navigating complex government organizations and working across hierarchical levels.

" Skilled at holding stakeholders accountable in a collegial, professional manner.

" Results-driven with a bias toward action and a track record of driving initiatives to completion.

" Adaptable and comfortable with ambiguity, particularly in the early phases of a new initiative.

" Ability to attend in-person meetings and working sessions in Jackson, MS as required by the project schedule.