Project Manager

We're looking for a Project Manager to join a growing team that partners closely with AMS (Application Managed Services) and Success Center clients after implementation to help them be successful long‑term. This role is great for someone who enjoys being client‑facing, running calls, building relationships, and keeping multiple teams aligned behind the scenes. You'll own the day‑to‑day - managing priorities, sharing updates, handling escalations, and making sure nothing falls through the cracks.

You'll work with a collaborative group that truly believes in "seeing no walls," pitching in where needed, and supporting one another. There's strong visibility across teams and plenty of opportunity to learn, stretch, and make an impact. If you like problem‑solving, partnering with clients, and being the go‑to person people trust, this could be a great fit.

Responsibilities:

• Develop comprehensive project schedules, manage progress, and implement proactive risk mitigation strategies to ensure successful delivery

• Serve as primary project lead, coordinating communication and governance from planning through completion and stakeholder acceptance

• Direct cross-functional teams and manage resource allocation to meet project timelines and budget requirements

• Provide leadership and guidance to project teams on methodology and deliverables, ensuring alignment with organizational objectives

• Establish and maintain project controls, documentation, and reporting mechanisms to track performance and support decision-making

• Integrate and champion digital automation tools and AI solutions to enhance operational efficiency and team productivity

• Foster collaboration across departments while coordinating project activities, information flow, and resource utilization

Qualifications

Required

• Bachelor's degree or equivalent relevant work experience

• At least 3 years project management experience

• Demonstrate mastery of project management principles; adapt practices to meet rapidly changing business climates and needs

• Advanced proficiency in Microsoft Office suite and project management software, with strong analytical and data visualization capabilities.

• Excellent written and verbal communication skills with ability to effectively engage stakeholders at all organizational levels

• Demonstrated leadership capabilities with experience facilitating change management and process improvement initiatives

Preferred

• Project Management Professional certification or similar certification

• Experience working with automation technologies and AI-enabled business tools, with ability to identify opportunities for process improvement through technology adoption

Expectations

• Up to 30% travel

• Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travel

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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