Project Manager

Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence! Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. Our expertise spans AI-first enablement, delivering innovative solutions and advanced cybersecurity, fortifying digital ecosystems against emerging threats and digital transformation through low-code/no-code development, cloud solutions, and agile methodologies. We simplify complex processes and deliver breakthrough results for federal clients across healthcare, financial services, and national security.Job Title: Project ManagerLocation: Tysons Corner, VA (Hybrid / Remote)Duration: FulltimePosition Summary We are seeking an experienced Project Manager / Service Delivery Manager to lead delivery of operational, engineering, security, governance, and customer support services for the IRS. The successful candidate will serve as the primary interface between the Government and contractor teams, ensuring successful execution of platform operations, tenant onboarding, security compliance, cloud engineering, and data governance activities. The Project Manager will oversee service delivery, performance management, reporting, stakeholder communications, risk management, and contract execution in support of a FedRAMP High cloud environment built on AWS and Databricks. This role requires a blend of federal program management, cloud technology leadership, service delivery oversight, and stakeholder engagement.Key ResponsibilitiesProgram Leadership

• Serve as the primary point of contact for Government leadership, Contracting Officer Representatives (CORs), and technical stakeholders.
• Manage project scope, schedule, risks, issues, and dependencies.
• Coordinate cross-functional teams including:
  • Data Engineering
  • Cloud Engineering
  • Cybersecurity
  • Platform Operations
  • Data Governance

Service Delivery Management

• Ensure compliance with all contractual Service Level Agreements (SLAs).
• Oversee tenant onboarding activities and service requests.
• Monitor operational performance and platform availability metrics.
• Lead incident communications and escalation management.
• Coordinate weekly operational reviews and status meetings.
• Manage customer satisfaction initiatives and stakeholder engagement.

Governance and Compliance

• Ensure adherence to:
  • IRS OneSDLC processes
  • FedRAMP High requirements
  • FISMA requirements
  • NIST 800-53 controls
  • IRS cybersecurity policies
• Coordinate audit support activities and compliance reporting.
• Oversee POA&M tracking and remediation efforts.
• Review security, architecture, and governance deliverables.

Planning and Reporting

• Develop and maintain:
  • Integrated Project Plans
  • Risk Registers
  • Action Item Trackers
  • Deliverable Schedules
• Prepare and deliver:
  • Weekly status reports
  • Monthly executive reports
  • KPI dashboards
  • Cost optimization reports
  • Quarterly performance reviews
• Track contract performance against Performance Requirements Summary (PRS) metrics.

Financial and Resource Management

• Manage staffing plans and resource allocation.
• Support budget forecasting and cost optimization initiatives.
• Monitor labor utilization and contract burn rates.
• Coordinate recruitment and onboarding activities.

Continuous Improvement

• Identify opportunities for operational efficiencies.
• Support process automation initiatives.
• Implement lessons learned and service improvement plans.
• Drive adoption of best practices across engineering and operations teams.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or related field.
• Minimum 10 years of Project or Program Management experience.
• Minimum 5 years managing Federal Government IT programs.
• Experience leading cloud-based technology programs.
• Experience managing multi-disciplinary technical teams.
• Experience supporting enterprise data, analytics, or cloud modernization initiatives.
• Strong understanding of Agile and traditional project management methodologies.
• Experience managing operational support and managed services contracts.

Required Experience

• Federal civilian agency experience.
• Experience supporting cloud platforms hosted in AWS.
• Experience overseeing cybersecurity and compliance activities.
• Experience managing Service Level Agreements (SLAs) and operational metrics.
• Experience preparing executive-level reports and briefings.
• Experience managing risks, issues, and dependencies across large programs.

Preferred Experience

• IRS experience.
• Treasury Department experience.
• Databricks platform experience.
• FedRAMP High environment experience.
• Data governance and analytics program experience.
• Experience supporting 24x7 operations environments.
• Experience with ITIL-based service delivery models.
• Experience supporting OneSDLC or similar federal SDLC frameworks.

Preferred Certifications One or more of the following:

• PMP (Project Management Professional)
• PMI-ACP
• PgMP
• ITIL v4 Foundation or Managing Professional
• AWS Cloud Practitioner or Associate Certification
• Certified Scrum Master (CSM)
• SAFe Agilist

Desired Skills

• Executive stakeholder management
• Federal contract management
• Service delivery leadership
• Risk and issue management
• Cloud program governance
• Budget and resource planning
• Vendor coordination
• Communication and presentation skills
• Continuous improvement mindset

Sky Solutions Benefits & Culture at a Glance

• Healthcare & Wellness
  • Medical, dental, and vision coverage tailored to your needs.
  • Supplemental options like life insurance, disability, HSA/FSA available.
• Time Off & Work-Life Balance
  • Starting at 15 PTO days per year, increasing with tenure.
  • Plus 11 paid holidays to recharge and spend time with loved ones.
• Professional Growth & Development
  • Annual education stipend.
  • Access to thousands of online courses.
  • Formal mentorship programs for career advancement.
• Inclusive Culture
  • "One Team” mentality focused on collaboration and belonging.
  • Recognized as a Great Place to Work® for six years straight.

To learn more about life at Sky Solutions, visit our Careers page: Careers - Sky SolutionsAt Sky Solutions, LLC, we welcome applications from all qualified candidates who share our vision and values.