Project Manager - Printing & Signs
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Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$21-$24/hour
Benefits
Paid Vacation
Career Development
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
The Position:
AlphaGraphics Lehigh Valley a full service design, printing, signage, direct mail, fulfillment and promotional product company is seeking a Project Manage who will also be integral in supporting Sales Executives to meet our team goals. We have an incredible client roster – we have stuck with them and they have stuck with us and now we’re looking to plug in a solid new employee who loves to work, loves to smile, knows how to stay organized and is eager to manage exciting projects from start to finish. Some of the core responsibilities listed below:
Project Manager Responsibilities:
- Develop a detailed knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing
- Maintains a professional appearance
- Ensure all clients have a positive customer experience
- Can easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the value-added area)
- Consults with customers to help them make decisions; upsells and cross-sells when there are opportunities
- Captures customer’s specifics using “Job Analysis” questions
- Asks probing questions
- Reviews customer’s proofs, manages the proofing process, and calls customers when jobs are ready for pick up
- Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy
- Routinely resolves customer inquiries and complaints
- Displays necessary mastery of MIS tools to create and estimate customer projects effectively.
- Maintains current pricing strategies and customer billing procedures
An AlphaGraphics Project Manager performs all business development functions related to Inside Sales, including the following:
- Assists in updating the mailing list database
- Assists sales rep functions and inside production when requested
- Follows up and manages Inbound Leads
- Follows up on targeted direct mail or local Shop mailings
- Keep customers informed regarding their job’s progress through the production process
- Shows proficiency in regular use of CRM tools
- Effectively manages all communication methods currently available to them to respond timely to customer inquiries
Project Manager Qualifications
- Account Management experience is preferred but not required
- Knowledge of printing and prepress requirements a plus
- Possesses a solid knowledge of MIS systems and order entry processes
- Handles all communications with customers in a professional and respectful manner
- Strong analytical skills (break projects into steps or sets)
- Excellent writing and verbal skills
- Professional appearance and decorum
- Strong organizational and time-management skills
Compensation: $21.00 - $24.00 per hour
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Project Manager - Printing & Signs Jobs at US207
What is the work location for this position at US207?
This job at US207 is located in Allentown, Pennsylvania, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at US207?
Candidates can expect a pay range of $21–$24 per hour for this role.
What employment applies to this position at US207?
US207 lists this role as a Full-time position.
What experience level is required for this role at US207?
US207 is looking for a candidate with "Senior-level" experience level.
What benefits are offered by US207 for this role?
US207 offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at US207?
You can apply for this role at US207 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.