Project Manager-Change Management

Project Manager- Change Management

Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients.

We are searching for a Project Manager- Change Management for our Pittsburgh, PA location. This role is responsible for serving as one of the technical project managers for our IT Portfolio, which consists of multiple implementation projects spanning technology and process initiatives. This role serves as a key technical liaison, facilitating effective communication and collaboration between internal project resources, vendors, and business stakeholders. This role is required to coordinate cross-functional teams, ensuring the timely and effective delivery of IT solutions that align with organizational goals and objectives. 

This role also serves as a change champion for Project related Change activities.  This responsibility will include participation in the design and implementation of the Changes related to Technology implementation.

Essential Duties & Responsibilities:

Program Leadership:

• Working with the IT leadership team, define program goals and objectives in alignment with the organization's strategic vision.
• Establish and communicate program governance and key performance indicators (KPIs).

Project Management:

• Serve as primary project management resource for projects.
• Work with (and as part of) project teams to ensure the successful execution of individual implementation projects.
• Monitor project progress, identify and mitigate risks, and resolve issues to keep the program on track.
• Develop and maintain project documentation, including project plans and status reports.

Stakeholder Engagement and Technical Liaison:

• Serve as a technical liaison between internal project teams, vendors, and stakeholders, facilitating communication and collaboration.
• Collaborate with key stakeholders, including legal and administrative departments, IT teams, vendors, and executive leadership, to ensure alignment and support for program objectives.
• Communicate program status, risks, and issues to stakeholders through regular meetings and reporting.

Change Management:

• Serve as a change champion by embedding best practices across IT’s initiatives.
• Coordinate stakeholder engagement, clearly and consistently communicating the vision and goals of the Changes.
• Collaborate with Training team to facilitate the adoption of new technologies and processes within the organization.
• Identify potential impacts of changes and develop mitigation strategies.
• Monitor Change and training progress, measure effectiveness and implement corrective actions as needed.
• Support embedding change into End-user operations beyond initial implementation.

Quality Assurance:

• Work with IT leadership team to establish and maintain quality standards for IT implementations, ensuring that solutions meet performance, security, and compliance requirements.
• Ensure application of best practices and quality control processes throughout the program.

Project Task Execution:

• Where needed, serve as a working member of the project team and take responsibility for assigned project task execution, ensuring that tasks are completed efficiently and on time.

Business Case Development:

• Work with the IT management team and project team members to develop and present the Business Case (project charter) for new projects due to commence.

Documentation and Reporting:

• Maintain project plans and other project documentation throughout the course of active projects.
• Run weekly status update meetings for all active projects with the program to ensure that meeting agenda is followed and that quality status updates are supplied each week. Ensure that necessary corrective actions are identified and followed through where needed.

Risk Management and Corrective Actions:

• Recommend and coordinate corrective actions to address threats to project scope, cost, resources, and/or schedule.

General:

• Travels to other offices as needed in the context of project work. Up to 25 days per year.
• All other duties as assigned.

Required Qualifications:

• Strong “interviewing” skills to assist in gathering business requirements and objectives (scope definition) from project sponsors and customers.
• Strong attention to detail and documentation skills.
• Communicate effectively, both orally and in writing.
• Planning, organization, implementation and follow-up skills.
• Familiarity with best practice frameworks such as ADKAR or others
• Experience with Organizational change management principles and practical application within large and matrixed organizations.
• Work independently as well as collaboratively within a team environment.
• Handle stressful situations and provide a high level of support in a calm and professional manner.
• Ability to adapt to change, especially changes in process and/or systems.
• Minimum of 5 years of experience in technical roles preferably in a legal environment.
• Prior experience in project management methodologies.
• Ability to analyze a problem/project and propose innovative solutions.
• Ability to take initiative while exercising discretion and independent judgement.
• Ability to prioritize and complete multiple tasks with competing deadlines; effective project management skills.
• Ability to work effectively as part of a team and coordinate team efforts.
• Technically proficient in all Microsoft Office programs, specifically: MS Project,MS Word, MS Excel, MS Visio.

Education/Training Requirements (licenses, programs, or certificates):

• PROSCI, CCPM or related change management certification(s) preferred
• PMP, CAPM, or other project management certification(s) preferred