Property Management - Resident Services Manager
West ShorePalm Beach Gardens, FL
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
Resident Services Job Description SummaryThe Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents.ESSENTIAL JOB DUTIES:• Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention.• Acquire a broad knowledge of the community and the surrounding area.• Prepare and maintain log of resident issues and services provided.• Assist residents with resolution of lease violations under the direct supervision of the Property Manager.• Prepare and deliver move in and renewal gifts.• Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property.• Coordinate all resident events. Minimum of one event per month.• Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution.• Manage Kingsley platform and address any resident concerns within 24 hours.• Greet, tour and lease to prospects as well as respond to any leads that come in. COMPETENCIES:• Understand the needs of the resident population and property in which they live.• Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency.• Flexibility and ability to manage a complex workload in varied work environments• Strong interpersonal, communication, organization, writing and computer skillsOTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Powered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Property Management - Resident Services Manager Jobs at West Shore
What is the work location for this position at West Shore?
This job at West Shore is located in Palm Beach Gardens, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at West Shore?
Employer has not shared pay details for this role.
What employment applies to this position at West Shore?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at West Shore?
You can apply for this role at West Shore either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.