Property Management Operations Manager
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Director
Remote
On-site
Compensation
$65,000-$75,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Title: Property Management Operations Manager
Company: RDE Capital Group LLC / RDE Maintenance Services
Reports To: Managing Member / Principal
Location: Dallas–Fort Worth
Position Overview
The Property Management Operations Manager is responsible for the day-to-day execution of property management and maintenance operations across the RDE portfolio. This role ensures properties are operating efficiently, residents receive a high-quality experience, and teams consistently execute company processes and standards.
This is a hands-on leadership role designed to grow into an Operations Director position as the company scales.
Key Responsibilities
1. Operational Leadership
- Oversee daily operations across all managed properties
- Enforce company policies, procedures, and operating standards
- Serve as the primary escalation point for property managers and maintenance supervisors
- Ensure consistent execution of leasing, move-ins, renewals, maintenance, and resident communication.
2. Property Performance & KPIs
- Track and manage key performance indicators, including:
- Economic and physical occupancy
- Vacancy and delinquency
- Work order completion and aging
- Security deposit processing timelines
- Online reputation and resident reviews
- Conduct weekly KPI reviews with property managers
- Identify underperforming assets and implement corrective action plans.
3. Financial Oversight
- Support ownership in executing the annual operating budget
- Monitor controllable expenses and vendor performance
- Review monthly financial statements and variance reports
- Ensure accurate rent collection, delinquency follow-up, and deposit accounting
4. Maintenance & Vendor Coordination
- Coordinate maintenance operations across approximately two maintenance vans
- Prioritize work orders, turns, and preventative maintenance
- Ensure compliance with safety, habitability, and regulatory standards
- Manage vendor relationships and pricing within approved budgets
5. Resident Experience & Move-Ins
- Own the move-in process and resident onboarding experience
- Ensure units are move-in ready, clean, and inspected prior to occupancy
- Implement quarterly initiatives to improve resident satisfaction
- Drive positive online reviews related to move-in and service experience
6. Team Leadership & Development
- Coach, train, and support property managers, leasing staff, and maintenance personnel
- Assist with hiring, onboarding, and performance management
- Foster a culture of accountability, hospitality, and continuous improvement
- Identify and develop future leaders within the organization
7. Quarterly Priorities & Strategic Execution
- Lead execution of quarterly company priorities as defined by ownership
- Translate high-level goals into actionable plans for site teams
- Track progress and report results weekly and monthly
8. Growth Path: Property Management Operations Manager→ Operations Director
- This role is intended to grow into an Operations Director position upon meeting company scale and performance benchmarks, including:
- Portfolio growth to 1,100+ doors
- Revenue growth to $1.4M+ annually
- Demonstrated ability to consistently hit budget and KPI targets
- Proven leadership and development of management-level staff
Qualifications Required
- 5+ years of property management experience (multifamily or mixed-use preferred)
- 2+ years in a supervisory or operations-focused role
- Strong understanding of property-level financials and KPIs
- Experience managing maintenance operations and vendors
- Proficiency with property management software and reporting tools
- Strong organizational, communication, and problem-solving skills
Preferred
- Texas real estate license (or willingness to obtain)
- Experience managing 500+ units
- Background in value-add or operational improvement environments
Work Environment & Expectations
- Full-time, in-office and on-site role
- Occasional after-hours availability for escalations
- Travel between properties as needed
BENEFITS
- Medical, Vision, Dental, Long- and Short-Term Disability, Voluntary Insurance
- Participation in a company-matched 401K Plan after successful completion of one year of continued employment.
- Paid time off (PTO)
- Observance of federal holidays
- Opportunities for mentorship, cross-functional exposure, and career advancement
Compensation: $65,000.00 - $75,000.00 per year
RDE Capital Group LLC is a full service commercial real estate brokerage servicing the Dallas / Fort Worth Area.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Property Management Operations Manager Jobs at Rde Capital Group
What is the work location for this position at Rde Capital Group?
This job at Rde Capital Group is located in Dallas, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Rde Capital Group?
Candidates can expect a pay range of $65,000 and $75,000 per year.
What employment applies to this position at Rde Capital Group?
Rde Capital Group lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Rde Capital Group?
Rde Capital Group is looking for a candidate with "Director" experience level.
What benefits are offered by Rde Capital Group for this role?
Rde Capital Group offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Rde Capital Group?
You can apply for this role at Rde Capital Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.