Property Operations Coordinator - Hotel Del Coronado, A Curio Collection By Hilton

Salary: $28.0/USD/Hourly

The iconic Hotel del Coronado is looking for a Property Operations Coordinator (Full-Time) to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining.

Want to learn more? Hotel Website, Facebook, Instagram, Pinterest

Schedule: 8 hour shifts typically scheduled anytime between 7AM and 10PM. Weekend and holiday availability required.

HotSOS experience highly preferred

Position summary:

• Monitor and assign service tickets. Administer the HotSOS system.

• Run reports and collect data related to HotSoS system

• Receive and process phone calls, emails, and teams chat regarding service orders updates and status

• Coordinate with other departments to ensure successful completion of HotSoS service orders

• Assist and train others to operate HotSoS system

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks- Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton- Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave- Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support- Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge- In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources- Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits- From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future- Our retirement plans make it easier to save for what's next
• Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Ensures the smooth daily operation of the engineering department by coordinating completion of service tickets, fielding calls, organizing jobs, assisting with scheduling, scribing inspection notes during property tours, handling various on-site vendors, reporting on staff service ticket efficiency, coordinating preventative maintenance tasks and communicating engineering task completion to other hotel department leaders and staff.