Property Portfolio Manager
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Overview
Job Description
Portfolio Property Manager
Location: Lombard, IL (Chicagoland Area)Salary: $75,000 – $85,000 + performance-based growth potentialEmployment Type: Full-Time
About Hillcrest Property Management
Hillcrest Property Management is a leading community association management firm serving Chicago and the surrounding suburbs since 1972. We specialize in HOA, condominium, and townhome association management, delivering full-service solutions including financial management, administrative support, vendor coordination, and on-site operations.
Our team-based approach pairs each community with a Licensed Community Association Manager, Property Assistant, and Staff Accountant, ensuring high-quality service and operational excellence.
Position Overview
We are seeking an experienced Portfolio Property Manager / Community Association Manager (CAM) to oversee a portfolio of HOA and condominium associations. This role is ideal for a professional with strong leadership, financial acumen, and client-facing experience managing boards of directors and residential communities.
The Portfolio Property Manager will be responsible for the day-to-day management of multiple properties, working closely with board members, homeowners, vendors, and internal support staff.
Key Responsibilities
- Manage a portfolio of HOA, condominium, and community associations
- Serve as the primary point of contact for Board of Directors and homeowners
- Oversee day-to-day property management operations, including maintenance, compliance, and resident relations
- Prepare and manage annual budgets, financial reports, and reserve planning
- Review and explain financial statements to board members
- Coordinate with vendors, contractors, and service providers, including bidding and contract negotiation
- Supervise and collaborate with Property Assistants and Accounting staff
- Prepare and distribute board meeting packets and reports
- Attend and lead board meetings, annual meetings, and special meetings
- Ensure properties remain compliant with local regulations and association governing documents
- Respond to after-hours emergencies as needed (on-call rotation)
Requirements
Required Qualifications
- Illinois Community Association Manager (CAM) License (required)
- 3+ years of experience in HOA, condominium, or property management
- Strong knowledge of community association operations and governance
- Experience managing property budgets and financial reporting
- Proven ability to work with Boards of Directors and homeowners
- Experience negotiating and managing vendor contracts
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Excellent written and verbal communication skills
- Ability to multi-task and manage multiple properties simultaneously
Preferred Skills
- Experience managing portfolio-style property assignments
- Familiarity with association management software (e.g., CINC, AppFolio, Vantaca, etc.)
- Strong organizational and problem-solving abilities
Key Traits for Success
- Detail-oriented and highly organized
- Strong customer service mindset
- Ability to work independently and collaboratively
- Professional, responsive, and solution-focused
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