PT Control-Link Central Operator

Musco Sports LightingOskaloosa, IA

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Overview

Remote

On-site

Job Description

PT Control-Link Operator

The Musco Services Team has an opening for a PT Control-Link Operator at our Oskaloosa office. This position will focus on providing Control-Link customer support through the call center. If your experience aligns with the qualifications outlined below, we look forward to hearing from you!

Schedule: Tuesday-Saturday 5:00pm-11:00pm (30 hours)

Essential Criteria:

At least one year of previous work experience in customer service is preferred
Computer skills – Microsoft Excel, Microsoft Word and email experience required
High school diploma or completed GED
Strong technical aptitude
Strong telephone communications skills
Ability to work alone, independently with little or no supervision
Analytical – proven problem solving skills
Basic knowledge of Scoreboard and Musco products and services a plus
Self motivated, dependable and detail oriented
Dedicated to providing excellent customer service
Good team player

Roles and Responsibilities:

Provide inbound customer support by phone
Enter new lighting schedules
Troubleshoot Control-Link customer problems
Log inbound calls for reporting and billing purposes
Provide daytime support to Control-Link staff
Assist with monitoring and tracking existing control units
Train and educate new customers in the use of Control-Link
Provide customer feedback to internal Control-Link team to assist in development of processes and procedures

Who is Musco:

Musco, a privately held company since 1976, is the global leader in sports and large-area lighting solutions, with projects in 135 countries. Headquartered in Oskaloosa, Iowa, Musco employs more than 1,800 team members worldwide.

Team Culture and Partnerships:

At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time. We have a generous benefit package created with the Team in mind. It includes varying health insurance plans, vision and dental insurance, PTO, 401k, profit sharing, and more!

As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more about our partnerships.

At Musco, we make it happen and want you to be a part of it.

Stay connected with us!

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FAQs About PT Control-Link Central Operator Jobs at Musco Sports Lighting

What is the work location for this position at Musco Sports Lighting?

This job at Musco Sports Lighting is located in Oskaloosa, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Musco Sports Lighting?

Employer has not shared pay details for this role.

What employment applies to this position at Musco Sports Lighting?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Musco Sports Lighting?

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