Public Area Attendant

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The 8th largest hotel company in the U.S.-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Public Area Attendant is responsible for the cleaning and maintenance of the public areas of the hotel, both interior and exterior, according to established hotel procedures. The position includes all facets of Housekeeping cleaning and outside yard maintenance while delivering superior guest service. This position is working all PM shifts, 3 pm to 11:30 pm, and must be able to work weekends and holidays.

Job Description

Essential Elements:

• Ability to adhere to Sonesta grooming standards.
• Ability to lift and move approximately 75 pounds
• Ability to push/pull carts weighing approximately 75-100 pounds
• Ability to bend, squat, kneel, climb (including stairs) and reach continually on a daily basis
• Ability to work in excessive heat and humidity
• Ability to work in extreme weather (for example rain, wind, sun, fog, and pollen)
• Ability to operate and control industrial maintenance equipment (for example floor buffers, carpet cleaners, vacuums, pressure washers, etc.)
• Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner. Ability to direct or escort guests to various facilities and functions within the hotel.
• Ability to perform tasks requiring sustained repetitive motion (for example: cleaning windows, vacuuming, etc.)
• Ability to move freely within the hotel
• Ability to stand and walk for prolonged periods of time
• Ability to read, write and perform basic arithmetic
• Ability to work with chemicals (for example cleaners, disinfectants and solvents) and prolonged exposures to water
• Ability to understand and execute all safety and emergency procedures (for example fire, crowd control, inclement weather, bomb threats, etc.)
• Ability to stand, walk and roam the public areas on a continual basis

Job Tasks:

• Maintain a quiet, professional atmosphere in all public areas
• Follow procedures for reporting to work, taking meal breaks, and end of shift
• Follow bending/lifting techniques
• Follow procedures for picking up trash, emptying ash urns in the interior and exterior of the hotel
• Follow procedures for lifting, emptying, and proper disposal of trash in the interior and exterior of the hotel
• Greeting guests
• Cleaning exterior of building with a water hose and pressure washer as required
• Cleaning of restrooms and telephones, interior and exterior of the hotel, and maintaining adequate stock of supplies
• Attend to the health club and health club locker room areas
• Cleaning of all levels of the public areas and all equipment
• Special projects / special cleaning details
• Maintain the cleanliness of back-of-house areas
• Work with and keep lines of communication open between all employees to provide a smooth-running operation
• Complete additional responsibilities as assigned

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.