Public Area Attendant

TMC HospitalityPalm Springs, California

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

About the role

The primary responsibility of the Public Areas Attendantis supporting our Housekeeping team in taking care of a building’s general sanitation, cleanliness & ambiance. Their duties include maintaining the cleanliness of all public spaces, removing linen and trash from guest rooms, maintaining the organization & cleanliness of storage areas, providing guests with items upon request, and supporting the Housekeeping team with cleaning duties to ensure rooms are clean & ready for check-in.

What you'll do

Outside of room should be kept clean and tidy
Empty trash for the entire room and public areas
Deliver any requested amenities, linens, and supplies to guest rooms
Maintain complete knowledge at all times of all hotel features/services, activities, and events. Responsible for ensuring all positions are knowledgeable all the same and able to engage/discuss with guests.
Ensure all public areas of hotel are clean
Deliver any lost and found items to appropriate area
Be able to communicate effectively with guests and provide exceptional customer service
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Maintain complete knowledge of and comply with all department policies/service procedures/standards.
Maintain positive guest relations at all times
Resolve guest complaints and concerns to ensure guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Ensure storage and closets are stocked properly and maintain an organized layout.

Qualifications

Previous experience in the hospitality industry preferred
Must be team player
The ability to multitask
The ability to stand and walk for extended periods of time
The ability to lift, push, and pull at least 40 pounds
Excellent organizational and time management skills
Must exhibit good judgment while performing under pressure.
Must be dedicated to our goal of providing superior guest experiences.
Must be able to utilize text/chat technology on a phone or tablet

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FAQs About Public Area Attendant Jobs at TMC Hospitality

What is the work location for this position at TMC Hospitality?

This job at TMC Hospitality is located in Palm Springs, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at TMC Hospitality?

Employer has not shared pay details for this role.

What employment applies to this position at TMC Hospitality?

TMC Hospitality lists this role as a Full-time position.

What experience level is required for this role at TMC Hospitality?

TMC Hospitality is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at TMC Hospitality?

You can apply for this role at TMC Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.