Public Cloud IT Engineer

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About - Gesa Credit Union

Role Summary:

The Public Cloud IT Engineer is an operational role with some strategic responsibilities. They will be responsible for securing, stabilizing, and optimizing the Credit Union's Public Cloud (Azure) infrastructure, governance implementation, and infrastructure as code. They will ensure that the public cloud infrastructure is functioning properly, monitor Public Cloud health, resolve complex issues, implement upgrades and collaborate with vendors and internal teams to enhance services. This position also provides training to team members, helping them gain cloud skills and contributes to the development of public cloud standards, governance, documentation, and disaster recovery planning.

What You Will Be Doing:

• Supports the management, maintenance, troubleshooting, and security of Public Cloud Infrastructure under the direction of the Infrastructure Manager
• Asist with troubleshooting complex public cloud issues and participates in multi-platform troubleshooting
• Ensure system upgrades and updates are completed in accordance with established standards and control procedures
• Review and update end user accounts, permissions, and access rights to Public Cloud Infrastructure
• Configures cloud native Disaster Recovery (DR) solutions for cloud infrastructure
• Monitor and test cloud resource performance and provide data analysis and reports to leadership in automated/on demand framework
• Maintain inventory of all public cloud assets
• Maintain documentation as it relates to the system configurations, mapping, processes, services, and infrastructure in established public cloud spaces
• Test Disaster Recovery/Business Continuity Plan (DR/BCP) associated with the credit union's public cloud presence. Coordinate testing of the DR/BCP plan at a minimum annually
• Represent infrastructure team in projects relating to public cloud
• Follow change management procedures and communicate to the appropriate parties when implementing changes
• Assist in efforts to design and deploy new solutions and enhancements to the public cloud infrastructure, software and plan and document standards for approval
• Interact and collaborate with vendors, partners, and contractors to enhance and secure public cloud products and services
• Ensure all public cloud implementations are consistent with established IT Security best practices
• Develop, implement, and maintain policies, procedures, and associated training plans for public cloud resource administration
• Support the training of junior team members in technical skills around public cloud
• Maintain knowledge of current and evolving technology

About You:

• Ability to effectively communicate ideas and information, verbally and in writing
• Ability to mentor and support team development
• Analytical problem-solving skills and experience leading technical troubleshooting exercises
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Keen attention to detail
• Ability to work in a team-oriented and collaborative environment
• Ability to discuss technical issues effectively with other IT professionals as well as non-technical users
• Ability to follow schedules and adhere to project deadlines