Public Safety Officer

SUMMARY: Responsible for properly executing safety and security duties on assigned shift in accordance with Policies and Procedures.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Generates necessary written reports regarding safety/security-related incidents involving Guests and Team Members; investigates thefts, injuries/illnesses, and property damage, etc.
• Actively patrols on a continual basis to provide overall asset protection of Casino property and Guest/Team Member safety.
• Communicates effectively using a two-way radio to receive and provide information to other radio users, and coordinate action.
• Attends required meetings and trainings.
• Identifies potential safety hazards and reports them; mitigates and resolves safety hazards, or requests the appropriate individual/department for proper resolution.
• Ensures safe transportation of Casino monies, gaming assets, and the safety of Team Members and Guests.
• Interacts with difficult Guests and situations, and takes appropriate action.
• Interacts with Guests and Team Members in a positive and professional manner.
• Maintains a working knowledge of Resort departments, areas, and facilities, as well as special events and promotions in order to advise Guests, and assists fellow Team Members whenever possible.
• Checks identification of Guests who appear to be under the legal age to either gamble or consume alcoholic beverages, or who have active exclusions, and takes appropriate action.
• Oversees collection, testing, and processing duties in compliance with BOC Certified Professional Collector (CPC) guidelines and Drug / Alcohol Testing program policies and procedures.
• Performs other duties as assigned.