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Public Transportation Intern

City of Lawrence, KSLawrence, KS

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Overview

Schedule
Part-time
Career level
Entry-level
Remote
On-site

Job Description

Summary:The City of Lawrence is seeking a transit focused administrative technician. This is a part-time, temporary position. Duties include responsible part-time work facilitating customer service interactions including calls, emails, and questions at the front desk of Central Station.Responsibilities:The ideal candidate will be an organized and friendly individual able to interact respectfully and consistently with the public; track and log complaints and customer service responses; work with our online dashboards to track buses and resolve rider issues; escalate and collaborate on complex issues. Familiarity with the Lawrence Transit service and ability to read a map preferred.Qualifications:Equivalent to completion of twelfth grade with one to two years clerical work experience. This position requires excellent attention to detail, the ability to handle multiple tasks, excellent phone skills, a personable attitude that is both team- and service-oriented. Must be familiar with modern office practices, committed to continuous improvement, and view problems as opportunities rather than obstacles. This position requires knowledge of MS Office. Excel is preferred with a focus on spreadsheet management. This position requires a valid license. The successful candidate will also pass the background check, post-offer City physical, and a drug screen.Hours:Monday- Friday 8AM-12PM

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FAQs About Public Transportation Intern Jobs at City of Lawrence, KS

What is the work location for this position at City of Lawrence, KS?
This job at City of Lawrence, KS is located in Lawrence, KS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at City of Lawrence, KS?
Employer has not shared pay details for this role.
What employment applies to this position at City of Lawrence, KS?
City of Lawrence, KS lists this role as a Part-time position.
What experience level is required for this role at City of Lawrence, KS?
City of Lawrence, KS is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at City of Lawrence, KS?
You can apply for this role at City of Lawrence, KS either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.