Pump Repair Shop Coordinator

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB's research and development activities forms the basis for the company's success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognise that it is people who actually make the difference - the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

• What You'll Do

• Own the Pump Repair Status & Workflow

• Maintain the Pump Status Report (updated daily-often multiple times per day) with current step, dates, and risk items (quote status, PO received, customer-supplied parts, workflow milestones, etc.).

• Stay involved in the full lifecycle of each pump repair-walk the floor, confirm movement and progress, and gather information directly.

• Track customer-supplied parts/materials and continuously update expected dates.

• Proactively alert supervisors and sales when timelines are at risk.

Purchasing & Materials Support

• Purchase raw materials and services for work orders: gather quotes, create requisitions for approval, issue purchase orders, and track delivery dates.

• Run and manage Open PO reports, follow up with vendors, and ensure timely updates in Avante and the Pump Status Report.

• Monitor inventory and act as a point-of-contact for shop/field service supply needs.

• Support outside-sourced product (OSP) quotes for pump repairs and miscellaneous items.

• Manage p-card activity, logs, and monthly expense reporting.

Shipping, Receiving & Logistics

• Receive orders in Avante and log documents electronically.

• Coordinate incoming/outgoing parts across internal sites (Foundry, Port Arthur, Port Allen) and outside vendors.

• Create and steward memo tickets.

• Create and manage PODs/BOL documentation; process and file once received.

• Operate forklift and overhead crane for loading/unloading (as trained/certified).

Traveler Packets & Documentation

• Prepare traveler packets for shop distribution.

• Receive and process completed travelers/job packs.

• Maintain organized files related to repairs and purchases.

Production Meeting Support

• Prepare production reporting and update Avante production notes for assigned work orders (by end of day Friday).

• Attend weekly production meetings, capture minutes, and coordinate foundry updates with the Foundry Manager.

• Adjust "will ship" dates based on progress and communicate changes.

Support Work Scope Development (Growth Path)

With training, support work scope development so you can eventually create work scopes independently, including:

• Documenting "as found" conditions and repair needs using technical writing.

• Reviewing drawings/specifications to obtain OSP pricing for RFQs.

• Documenting repair approach, required parts/services, and pricing/time inputs.

• Supporting the supervisor with RFQ action items needed by Estimating.

Pump Repair Data Book Ownership

• Build the final pump repair data book at completion: collect documentation (work scope, PMI, correspondence, photos), obtain signatures after inspections, and prepare for delivery.

Additional Operational Support

• Manage calibration control (schedule inspections and post certifications).

• Track building/vehicle maintenance and machine repair logs.

• Maintain job status boards/racked job boards throughout the shop.

• Support site initiatives/projects as assigned by Operations leadership.

• Serve as backup for other coordinators/sites as needed.

• Perform other duties as assigned.

What You Bring

Education/Experience (one of the following)

• Bachelor's degree in Engineering + 1-2 years industrial equipment experience, OR

• Associate's degree in Engineering + 4-6 years industrial equipment experience, OR

• High school diploma + 6+ years relevant experience (considered in lieu of degree)

Skills & Attributes

• Strong mechanical aptitude and comfort in an industrial shop environment

• Proficiency with Microsoft Office (Excel, Word, PowerPoint)

• Ability to multitask, prioritize, and follow through in a fast-paced operation

• Strong communication skills and teamwork mindset

• Working knowledge of manufacturing processes is a plus

• Self-starter who takes initiative, anticipates needs, and exercises sound judgment

• Willingness to travel up to 25%

Physical/Work Environment (optional but recommended)

• Regular work on the shop floor around moving equipment and industrial operations

• Occasional lifting, climbing, and operation of material handling equipment (with training)

• Available For Hire

Available For Hire

No

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.