QA Analyst - LOIS for Word

FilevineSan Francisco, CA

$105,000 - $150,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$105,000-$150,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role Summary:

This role owns quality for LOIS for Word, Filevine's AI-powered legal drafting product. You'll help build and own the QA function: the test strategy, the process, and the automation. You'll work at the intersection of legal AI and product quality, evaluating everything from AI output accuracy to UI behavior across the product. A big part of this role is moving quality upstream, so it's built into how features are planned and shipped from the start.

The ideal candidate has 2+ years of QA experience, brings a sharp eye for both functional bugs and AI quality issues, is comfortable building from scratch in ambiguity, and gets genuinely uncomfortable shipping something they haven't tried to break.

What You'll Do:

Define and own the test strategy, process, and QA playbook for the product
Move QA upstream by partnering with product and engineering early, so test plans are ready before features ship
Evaluate AI output quality across dimensions like accuracy, citation reliability, and appropriately scoped reasoning
Design and maintain evaluation sets that account for non-deterministic output and catch regressions over time
Test how AI-generated edits apply to documents, including accuracy and formatting fidelity across document structures
Build automated guardrails integrated into CI/CD that cover critical flows
Write structured, reproducible bug reports
Partner with legal domain experts to understand how different customer types use the product, and translate that into test coverage
Approach QA with a product and design mindset. If something works but could be better, we want to hear it
Compare behavior across product surfaces and document discrepancies

What You'll Need:

2+ years of QA experience, including ownership of test strategy for a product or major feature area
Track record of building QA process and automation from scratch in a fast-moving environment
Comfort operating in high ambiguity, where features ship quickly and you figure out how to test them fast
Strong analytical and problem-solving skills, with attention to both functional correctness and AI output quality
Ability to reason about non-deterministic systems and define what "correct" means when there's no single right answer
Excellent written communication, with the ability to write clear, concise, actionable bug reports backed by evidence
Experience with bug tracking tools and test management workflows

Nice To Have:

Experience testing AI or LLM-based products, especially for output accuracy and eval design
CI/CD experience setting up pipelines and release gates for automated tests
A design or UX sensibility, with an eye for where product workflows could be smoother
Prior experience in legal technology or comfort reading legal contracts
Programming experience beyond test automation

Compensation Information: $105,000 - $150,000The salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance.An individual’s final offer will be weighted by their primary work location and expertise.

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Opportunity to learn from a dedicated leadership team

- Top-of-the-line company swag

Privacy Policy Notice

Filevine will handle your personal information according to what’s outlined in our Privacy Policy.

Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

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FAQs About QA Analyst - LOIS for Word Jobs at Filevine

What is the work location for this position at Filevine?

This job at Filevine is located in San Francisco, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Filevine?

Candidates can expect a pay range of $105,000 and $150,000 per year.

What employment applies to this position at Filevine?

Filevine lists this role as a Full-time position.

What experience level is required for this role at Filevine?

Filevine is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Filevine for this role?

Filevine offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Family/Dependent Health, Parental and Family Leave, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Filevine?

You can apply for this role at Filevine either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.