QA Analyst / Helpdesk Support Engineer
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Remote
Hybrid remote
Compensation
$75,000-$85,000/year
Benefits
Paid Vacation
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Position Overview
Stealth Solutions Inc. is seeking a detail-oriented QA Analyst / Helpdesk Support Engineer to support application testing, user support, and automation initiatives for federal and commercial clients. The ideal candidate will have experience in manual testing, Helpdesk support, troubleshooting, and supporting QA automation activities in Agile environments.
This is a hybrid position; however, candidates must reside in the D.C., Maryland, or Virginia (DMV) area for occasional client and team meetings.
Key Responsibilities
· Provide Tier 1 and Tier 2 Helpdesk support for web-based applications and troubleshoot user issues
· Perform manual testing activities including functional, regression, smoke, and system testing
· Document, track, and retest defects using Jira, Azure DevOps, or similar tools
· Support automation testing initiatives and QA process improvements
· Collaborate with Developers, QA teams, and Business Analysts to ensure quality deliverables
· Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
· Create and maintain test documentation, knowledge base articles, and user support materials
· Conduct cross-browser and cross-platform testing to ensure application stability
· Support user onboarding, training sessions, and issue resolution activities
· Ensure compliance with Section 508 accessibility standards
Required Qualifications
· Must reside in the DC, Maryland, or Virginia (DMV) area
· 3+ years of experience in QA Testing, Helpdesk Support, or Application Support roles
· Experience with manual testing and defect tracking tools such as Jira or Azure DevOps
· Understanding of Agile methodologies and QA best practices
· Strong troubleshooting, analytical, and communication skills
· Familiarity with Salesforce, SharePoint, Postman, or similar platforms is preferred
Preferred Qualifications
· Experience with automation testing tools such as Selenium or TestComplete
· Experience supporting federal or public sector clients
· Working knowledge of Section 508 accessibility testing
· Bilingual communication skills (English/Spanish) are a plus
Flexible work from home options available.
Compensation: $75,000.00 - $85,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
Though we are a small, disadvantaged, minority business, our approach and commitment to our clients speak volumes. Stealth Solutions is an SBA-certified 8a distinctive provider of innovative technology and management services. We take pride in helping organizations achieve their business ambitions via technology solutions. Stealth’s team of consulting professionals with their vast experiences in business analysis, development, quality assurance and project management can cater to a company’s needs.
Our Mission
To provide excellence in information technology consulting. We ensure quality services by collaborating with our clients and by providing experienced professionals to fulfill all of our clients' IT needs.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About QA Analyst / Helpdesk Support Engineer Jobs at Stealth Solutions
What is the work location for this position at Stealth Solutions?
This job at Stealth Solutions is located in Sterling, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Stealth Solutions?
Candidates can expect a pay range of $75,000 and $85,000 per year.
What employment applies to this position at Stealth Solutions?
Stealth Solutions lists this role as a Full-time position.
What experience level is required for this role at Stealth Solutions?
Stealth Solutions is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Stealth Solutions for this role?
Stealth Solutions offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Stealth Solutions?
You can apply for this role at Stealth Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.