QA Coordinator

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.

Purpose Statement

The Quality Assurance Coordinator will be responsible to insure that products produced meet customer specifications and company quality standards.In addition to recommending improvements in manufacturing, quality, and sanitation practices.

This role is based at our facility in Gallatin, TN.

Key Accountabilities and Outcomes

• Localize all Projects in OPTIVA (BOM/formula/premix/P-BOM) for Speed to Market process that includes Plant Trial / PreCommEx / PreComm / Operational
• Localize MFG/SPEC specifications for Plant Trial / PreCommEx / PreComm / Operational status
• Partner with R&D / packaging / Regulatory & Compliance / Graphics
• Confirm labels are available and approve labels in Optiva (right formula / right label policy)
• Strong SAP knowledge
• Create of Shells / Production Versions in SAP for new BOM's / P-BOM's / formulas / premixes / phantoms
• Make modifications/changes in SAP when needed
• Ensure accuracy of product set-ups
• Maintain new product codes and existing product codes in IQS
• Update production tech boards for the mixers
• Maintain Spec Book with accurate internal specs that are linked to the QA paperwork and online quality paperwork
• Maintain Hold Book for new product codes
• Maintain and update the blend sheets for new and/or existing premixes
• Maintain and update the mixer Sheets for new and/or existing formulas
• Notify accounting / schedulers / planners / production / receiving and QA for changes and/or updates to BOM's / formulas / premixes / boxes
• Perform bill of material audits and report results
• Investigate and resolve variances and discrepancies
• Perform extra projects delegated by the QA Manager
• Provide administrative duties to include, filing documentation, faxing, distributing correspondence, etc.
• Assist in mock recalls and BRC related projects
• Assist in R&D plant trial process
• Update Optiva training book as needed
• Must be able to assimilate new software, procedures and techniques as they are constantly introduced into this environment
• Perform other related responsibilities, as needed, to support Rich Products Corporation's business objectives
• Serve as a support resource for other departments
• Attend weekly crew meetings and monthly communications meetings
• Assist other RPC locations if needed for Optiva or SAP guidance/help

Food Safety Responsibilities

• Follow all GMP's, food safety, and quality policies.
• Report all food safety incidents such as GMP violations, ingredient and product contamination, metal detector, screen, or magnet deficiencies, glass breakage, and pest harborage.
• Monitor product quality and food safety throughout all stages of production, recording such results as required, and reporting deficiencies to Supervision.
• Record accurate and legible results on documentation
• Provide adequate housekeeping at all times.

Knowledge, Skills, and Experience

• Associate's degree in Business or related field
• 2 to 5 years of related QA experience
• Must be able to learn and use various software programs including Optiva, SAP, and IQS
• Must be able to learn product formulations
• Demonstrated ability to plan, direct, coach, and train Associates. Must monitor work
• Demonstrated ability to analyze and resolve problems
• Candidate must have solid PC skills using Microsoft Word, Excel, Access, and PowerPoint
• Must be able to handle multiple assignments concurrently and be able to function in a fast-paced environment
• Ability to follow both written and verbal instructions
• Good communication skills
• Excellent attendance
• Good problem solving skills
• Ability to interface with multiple levels within the organization
• Ability to maintain focus on assigned tasks in spite of constant interruptions

#LI-NT1

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COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$60,886.00 - $82,375.00

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.

BRINGING YOUR BEST SELF TO WORK.

As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life:

• Competitive compensation
• Health & financial benefits
• Paid time off
• Parental leave
• Family planning support
• Flexible work policy
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings
• In-house taste tests (we are a food company after all)!

It's all part of how we support our family of associates. Because in the company of family, all things are possible.

MEET RICH'S.

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With over 13,500 associates working in 100 locations globally, and annual sales at $5.9 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.

Nearest Major Market: Nashville