QMHS (Case Manager)

The Qualified Mental Health Specialist (QMHS) provides Community Psychiatric Supportive Treatment (CPST) for clients including individuals, couples, and families throughout Franklin County. A variety of services include but are not limited to community linkage, skills building, problem solving, and social support. Services may be performed in the office, in the clients home or in the community. QMHS duties include but are not limited to providing and arranging service for clients, client linkages with medical, social, and community supports, and providing education for managing mental health symptoms. The QMHS reports to the Clinical Director.

Duties and Responsibilities:

• Interacts professionally and respectfully with clients.
• Communicates effectively with others.
• Seeks feedback from clients/co-workers.
• Abides by and has knowledge of agency confidentiality policies and HIPPA rules.
• Takes appropriate action on complaints/requests of customers.
• Participates in Quality Improvement training as needed.
• Updates and maintains accurate client documentation.
• Participates in community and internal activities.
• Communicates needed information respectfully and clearly with clients, providers, and staff.
• Perform other duties and special projects as assigned.
• Updates and maintains accurate client documentation in accordance with applicable standards.
• Demonstrates ability to develop and implement treatment plan goals and achieve stated outcomes.
• Identifies need for chemical dependency and/or mental health treatment.
• Demonstrates competency in current treatments, especially those deemed to be Best Practices.
• Exhibits ability to de-escalate client crisis situation in an appropriate therapeutic manner.
• Has knowledge of and seeks support of area services and referral sources for clients.
• Meets minimum productivity as per agency policy.
• Assesses personal training needs, sets goals to meet these needs, and achieves them.
• Perform other duties and special projects as assigned.

Qualifications:

• Associate or bachelor's degree in social service field or a related field preferred.
• Previous experience in social work or counseling
• Strong documentation skills and ability to use electronic health record system
• Compassionate and caring demeanor
• Ability to build rapport with clients
• Strong leadership qualities
• Excellent written and verbal communication skills
• Valid driver's license & insurance
• Must have an operating vehicle
• Must be willing to transport clients in personal vehicle. 

Agency Benefits:

• Medical, dental, and vision insurance coverage
• Free CEU training
• Mileage reimbursement
• Flexible schedule
• Remote and in-office work environments
• Paid vacation and sick time
• Guaranteed 9 paid holidays
• Competitive reimbursement
• Monthly bonuses as earned.

Pay ranges for the QMHS position are based on experience and level of licensure. 

Full-time QMHS positions are offered a benefits package. This position requires 89 billable hours per month (est. 25 hours per week). 

• $18.26 - $20.00 Hourly wage depending on experience. 

North Community Counseling Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.