Quality Assurance Supervisor - 3rd Shift

• Ensure all products meet regulatory, customer, and internal specifications for rolled dough and cookie dough production.
• Maintain compliance with FSMA, FDA, HACCP, GMPs, SOPs, CCP monitoring, Allergen Controls, and plant food safety programs.
• Oversee execution of quality checks, including dough temperature, weight, dimensions, sensory, packaging, label verification and sanitation verification/ validation.
• Investigate process deviations, perform root-cause analysis, and implement corrective and preventive actions (CAPA).
• Review batch records, sanitation records, and quality documentation for accuracy and completeness.
• Develop and deliver one-point lessons on food safety and quality topics for Production and Quality teams to strengthen the site’s food safety culture.

• Supervise, train, and coach QA technicians on 2nd and 3rd shift.
• Enforce quality expectations and hold team members accountable to standards and procedures.
• Provide clear, direct communication to cross-functional teams and escalate issues when necessary.

• Confirm product is produced according to approved formulations and processing parameters for rolled dough and cookie dough.
• Verify metal detector checks, allergen changeovers, sanitation validations, and pre-op inspections.
• Conduct regular line and internal audits, GMP walkthroughs, and documentation reviews to ensure accuracy and compliance.

• Review production, quality, and testing data for trends or anomalies.
• Prepare detailed shift reports, non-conformance documentation, and corrective action summaries.
• Contribute to continuous improvement initiatives focused on quality, yield, and process stability.

• Follow company safety policies and practices to foster a safe workplace and environment for ourselves and our co-workers.
• Makes SAFETY a priority, while carrying out daily activities.

• Maintains a safe, clean, and sanitary working environment always.

• Bachelor’s degree in food science, Chemistry, Quality Assurance or other related field.
• 5 years of relevantquality assurance experience, preferably in food manufacturing either leading quality projects or overseeing quality teams is strongly desired.
• 7 years or more of Quality Assurance supervisory experience and/ or experience with managing food safety audits (GFSI) may be considered in lieu of degree and experience notated above.
• Knowledge of SQF, HACCP microbiological and sanitation concepts.
• Experience with regulatory concepts (Kosher, Organic, RSPO, Non-GMO, Gluten Free) is preferred.
• Proficient in use of Microsoft Office – Excel, Word, PowerPoint, & Outlook.

• Strong oral and written communication skills.
• Ability to make decisions and work independently with or without supervision.
• Ability to plan workload accordingly to team’s availability, production schedule, and any unexpected circumstances.
• Capability to escalate food safety and quality issues to management team and assist in resolving issues.
• Must be organized, detail-oriented, possess good troubleshooting skills, and be able to prioritize work effectively.
• Maintain regular and acceptable attendance, follow directions, and accept constructive criticism.

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