Quality & Food Safety Organizational Change Manager - Decatur, IL

Job Description

Quality & Food Safety Organizational Change Manager - Decatur, IL

Our Company:

ADM is a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. We are dedicated to unlocking the power of nature to provide access to nutrition worldwide. Our commitment to delivering safe, high-quality food, feed, and ingredients is paramount. We operate a vast network of manufacturing facilities, processing plants, and origination networks across the globe, adhering to the most stringent international standards.

Job Summary:

This position works within the Global Quality Management System team to drive adoption and sustainment of the Global Quality Management System (QMS) and related Quality & Food Safety (Q&FS) initiatives. This role focuses on the people, process, and behavioral changes required to embed global standards, strengthen Q&FS culture, and ensure consistent execution across ADM sites worldwide.

Key Responsibilities & Accountabilities:

Communication & Engagement:

• Develop multi-tiered communication strategies tailored to frontline teams, plant leaders, technical experts, and global executives.
• Create messages that simplify complex QMS, GFSI, and regulatory requirements for non-technical audiences.
• Draft global Q&FS communication materials including playbooks, leadership messages, infographics, FAQs, videos, decks, and campaigns.
• Build and maintain global change champion and super-user networks to strengthen local engagement and feedback loops.
• Facilitate global town halls, briefings, and stakeholder engagement workshops to build alignment and promote ownership of Quality Systems updates.

Training & Capability Enablement

• Partner with Q&FS capability teams to design and deliver training for new or updated QMS standards, documentation structures, digital tools, and process changes.
• Ensure training materials reflect adult learning principles, clear language, and visual clarity.

Adoption, Implementation & Sustainment

• Lead change impact assessments for new QMS policies, procedures, workflows, and documentation changes.
• Coordinate readiness assessments across manufacturing sites, business units, and regions.
• Establish adoption KPIs, dashboards, and reporting tools to monitor change progress and cultural indicators.
• Partner with the Quality Systems Managers to ensure ongoing governance and maintenance of QMS documentation, communications, and change controls.
• Participate in site visits (virtual or in-person) to assess adoption, engage stakeholders, and support continuous improvement.

Culture & Behavioral Reinforcement

• Support the development and execution of Q&FS culture programs aligned with global strategic priorities.
• Integrate behavior-based change principles to strengthen accountability, mindset, and ownership of quality.
• Reinforce expectations through communication, training, recognition mechanisms, and leadership coaching.
• Analyze cultural assessment results to help design targeted interventions for regions or sites with gaps.

Qualifications & Experience:

Education:

• 5+ years of professional experience in organizational change management, quality, manufacturing, operations, or a related technical environment.
• Experience in Quality Systems (ISO 9001) or GFSI-benchmarked programs (FSSC 22000, SQF, BRCGS) preferred.
• Strong facilitation skills with the ability to influence cross-functional stakeholders without authority.
• Ability to translate complex technical material into accessible, engaging content.
• Experience working in highly matrixed, global organizations with diverse cultural environments.
• Excellent project management capability with the ability to manage multiple deadlines concurrently.

Experience:

• Bachelor's degree required, preferably in Quality, Food Science, Engineering, Communications, Business, Organizational Development, or related field.
• PROSCI, ACMP, or equivalent formal change management certification strongly preferred.
• Additional quality certifications (HACCP, Lead Auditor, PCQI) are beneficial but not required.

Skills & Competencies:

• Applies advanced, specialized expertise to influence strategic quality transformation efforts.
• Operates with autonomy using broadly defined organizational objectives.
• Leads complex change initiatives with global impact and long-term cultural implications.
• Acts as a subject matter expert in change management for QMS, Q&FS, and regulatory-driven transformations.
• Builds solutions for variable, ambiguous, and high‑complexity environments with limited precedent.

Travel Requirements:

• Ability to travel domestically and internationally, up to 30-40%, as required to support global sites and initiatives.

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

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