Quality Coordinator

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.

We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Scheduled Weekly Hours: 40

JOB SUMMARY:

Quality Coordinators will be responsible for generating and reporting data-driven insights to measure and improve organizational quality and performance. Responsibilities include a wide range of activities involving abstracting, reviewing medical records, collecting and analyzing data and creating dashboards. The result will be the validated information required to measure and ensure quality of care along with development and implementation of performance improvement activities. Quality Coordinators will generate quality focused reports using hospital and third-party data to support departmental and organizational strategies, programs, initiatives, and accreditations. This position will proactively identify actionable opportunities and solutions to improve quality and efficiency outcomes. Quality Coordinators will work in concert with STHS colleagues to ensure standards of care and quality services are provided in accordance with evidence-based guidelines and in accordance with federal, state, and local regulations.

MINIMUM QUALIFICATIONS:

• Clinical healthcare experience preferred with at least 2 years in hospital and/or ambulatory settings (such as but not limited to data analytics, performance improvement, clinical)
• Master preferred in Business, Public Health, Health Care Management, Nursing, or a related field
• Knowledge of and experience with Electronic Health Records
• Knowledge of and experience with various data aggregation, analytical and report writing tools
• Experience with databases and data analysis
• Experience collating/normalizing data from disparate systems
• Demonstrated proficiency with Microsoft applications including Word, PowerPoint, Excel, Access and Outlook
• Experience with performance improvement methodology including Lean Six Sigma with belt level certification preferred.
• Strong interpersonal and communication skills
• Team building, change management, and consensus building skills
• Able to demonstrate flexibility to changing environmental situations and encourages others to look at change in a positive way
• Complies with/obeys all health system and departmental policies and procedures
• Works effectively with limited supervision and follows through on assignments without being reminded
• Relationship management skills to effectively interact with diverse groups of stakeholders, including physicians, administration, and clinical staff

PHYSICAL DEMANDS:

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 20 pounds is required.

Physical Effort required:

Constant (67%-100%) - NONE

Frequently (34%-66%) - NONE

Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching, crawling, reaching, talking, handling/feeling, hearing, seeing

Contact Information:

Shelby Johnson Matherne, HR Talent Partner

Talent Acquisition - Human Resources

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.