Quality Tech I

Join Komatsu and Be Part of Something Big!

Job Overview

The Quality Technician - Production and Supplier Quality supports internal manufacturing quality activities as well as supplier-related quality investigations and reporting. This entry- to mid-level role is ideal for a technician who is comfortable with hands-on inspection work, technical documentation, and collaborative problem solving across multiple functions.

The individual in this role will inspect products, evaluate findings against engineering requirements, assist with root cause investigations, and communicate quality concerns in a professional manner to both internal teams and suppliers.

Key Job Responsibilities

Essential Duties and Responsibilities

• Inspect raw components, subassemblies, and completed machines to verify compliance with drawings, specifications, and quality requirements.
• Use inspection and measurement tools including calipers, micrometers, Hexagon laser scanners, voltmeters, and other precision measuring equipment.
• Read and interpret engineering drawings and technical documents to understand dimensional requirements, critical features, and acceptance criteria.
• Assist in investigating deficiencies in parts, assemblies, supplier-provided components, and manufacturing or assembly processes.
• Apply, or learn to apply, structured quality tools such as 5 Why, Ishikawa, Fault Tree Analysis, and 8D to support root cause analysis and corrective action efforts.
• Create and distribute reports that summarize inspection results, quality concerns, investigation findings, and action items.
• Communicate effectively and professionally with manufacturing personnel, engineers, buyers, suppliers, and other stakeholders regarding quality issues.
• Maintain a professional and constructive demeanor during discussions involving defects, escapes, process breakdowns, or supplier nonconformance.
• Support containment, material review, verification, and follow-up actions associated with nonconforming product.
• Maintain quality records and documentation in accordance with internal procedures.
• Contribute to continuous improvement efforts focused on reducing defects, improving process control, and strengthening product quality.

Qualifications/Requirements

Required

• High school diploma or GED.
• One to three years of experience in manufacturing, quality inspection, supplier quality, assembly, service, or a related technical role preferred.
• Ability to use precision measuring tools or willingness and aptitude to learn.
• Ability to read engineering drawings and specifications, or willingness to be trained.
• Strong written communication skills with the ability to prepare factual, organized reports.
• Good interpersonal skills and the ability to work professionally with colleagues and suppliers.
• Basic proficiency with common computer applications and reporting tools.

Preferred

• Associate degree, technical diploma, or certificate in quality, manufacturing, industrial technology, or a related discipline.
• Experience in a heavy equipment, industrial manufacturing, automotive, or fabrication environment.
• Familiarity with supplier quality concerns, nonconformance reporting, or corrective action documentation.

Additional Information

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

• Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.