RAC Aide

Join Our Team at Valley-Wide Health Systems, Inc.

Valley-Wide Health Systems is seeking a compassionate and committed RAC Aide to support individuals experiencing mental, emotional, behavioral, or substance use challenges. The ideal candidate will provide hands-on care, crisis intervention, and support within the Regional Assessment Center (RAC), working collaboratively with clinical staff to ensure a safe and therapeutic environment

Key Responsibilities:

Responsibilities & Essential Functions:

• Provide care, support, and monitoring to individuals in the Transitional Residential Treatment Unit (TRT).
• Collaborate with fellow RAC team members and other Valley-Wide staff to ensure coordinated care
• Perform daily RAC tasks including meal coordination, facility cleaning, assistance with daily living needs, phone communication, and other unit duties
• Complete accurate and timely documentation consistent with agency and state standards
• Assist in the development and implementation of individual care plans in collaboration with clinical staff
• Participate in team meetings, individual supervision, and clinical education opportunities
• Maintain compliance with HIPAA, 42-CFR, and agency confidentiality policies
• Assist with clinical assessments, crisis interventions, therapy sessions, case management, and outreach under the direction of a clinical supervisor
• Obtain and maintain QMAP certification
• Successfully complete all required training within designated timeframes
• Support culturally competent care and documentation
• Provide crisis services and client transport when needed, including outside of normal hours

Qualifications & Skills:

• High School Diploma or Equivalent required
• Minimum of 2 years' experience in healthcare, human services, or customer service
• Strong communication, organizational, and problem-solving skills
• BLS certification (provided upon employment)
• Colorado driver's license and willingness to travel as needed
• Must pass Behavioral Health background investigation
• High level of accuracy, attention to detail, and ability to multi-task
• Familiarity with office equipment and strong computer skills, especially Excel and Microsoft programs
• Experience with peer support, recovery services, or behavioral health preferred

Why Join Valley-Wide?

Valley-Wide Health Systems, Inc. is dedicated to providing high-quality, patient-centered healthcare to all individuals across our multi-county service area in southern Colorado. As a non-profit, Federally Qualified Health Center (FQHC), we offer premier primary and preventive care through our 34 service sites strategically located in rural communities.

We offer a comprehensive benefits package, including:

• Free Health Insurance (additional plan options available)
• Employer-paid Air Ambulance Coverage (MASA)
• Employer-paid Basic Life, LTD, STD
• Retirement Match
• Health, Dental, Vision Insurance, HRA, FSA, DCA, Retirement Plan
• Paid Leave:
• Vacation: 10 days accrued per year
• Sick Leave: 12 days accrued per year
• Holidays: 7 days per year + 3 Floating Holidays

For more information and to apply, visit our website: Valley-Wide Careers

Equal Opportunity Employer Statement: Valley-Wide Health Systems, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. All qualified applicants will receive equal opportunity, with hiring decisions based on job-related factors.

Employee Rights Under the Family and Medical Leave Act (FMLA) For more information on employee rights under FMLA, please visit: FMLA Employee Rights