Railcar Maintenance Administrator
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Overview
Job Description
Description
The Railcar Maintenance Administrator supports daily rail operations at the Formosa rail yard by coordinating maintenance activities, managing railcar service documentation, and handling all associated billing. This role partners closely with rail technicians, yard supervisors, contractors, and customer representatives to ensure accuracy, compliance, and efficient railcar turnaround.
Key Responsibilities
Maintenance Coordination
- Track inbound and outbound railcars and maintain accurate status records
- Open, update, and close maintenance work orders in alignment with yard workflows
- Schedule and coordinate inspections, repairs, and preventive maintenance with internal teams and 3rd-party contractors
- Maintain railcar service history and downtime logs
Documentation & Compliance
- Prepare, manage, and retain maintenance reports, inspection forms, and regulatory documentation
- Ensure work complies with DOT,FRA, AAR, company standards, and customer requirements
- Support audit readiness and proper documentation controls
Billing & Cost Tracking
- Review work orders and confirm correct labor hours, material usage, and contractor charges
- Generate accurate customer invoices or billing packets
- Reconcile discrepancies and track cost metrics related to railcar maintenance
- Work directly with accounting or customer contacts when needed
Communication & Coordination
- Act as the primary administrative contact between rail yard operations and customer representatives
- Provide daily railcar status updates and communicate release information
- Support monthly reporting requirements and performance data submissions
Requirements
Required
- Experience in railcar maintenance administration, transportation logistics, industrial maintenance support, or related operations
- Working knowledge of railcar billing processes, work order systems, or maintenance tracking tools
- Strong proficiency with Microsoft Excel
- High attention to detail and accuracy in documentation
- Ability to work in a fast-paced industrial/rail yard environment
Preferred
- Prior experience in a rail yard, petrochemical facility, or Formosa site
- Familiarity with FRA/AAR/DOT regulations
- Experience with ERP, railcar billing portals, or maintenance management software
- Railcar mechanical or operations knowledge
Work Environment
- Rail yard / industrial environment; steel-toe boots & PPE required
- Frequent coordination with field personnel and mechanical teams
- Exposure to outdoor conditions and heavy equipment
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