REACH Office Manager

POSITION DESCRIPTION

Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Position Summary: The Office Manager position is responsible for performing clerical and records management duties for the REACH program all with strict compliance and adherence to federal, state and local requirements.

Job Duties:

·Develops and maintains client medical records and personnel files to meet Virginia rules and regulations as well as ESUCP policies.

·Maintains up to date and accurate filing of all completed forms and documents.

·Produces accurate and timely minutes of daily triage calls, team meetings, quarterly Advisory Council meetings and other meetings as needed.

·Enters data regarding service delivery, client demographics, staff administrative time, etc. in multiple electronic databases and programs.

·Maintains inventory of needed supplies for offices.

·Schedules maintenance of the physical locations according to rules and regulations.

·Maintains employee training compliance and coordinates the provision of necessary training with leaders.

·Provides administrative support to REACH leadership.

·Other duties as assigned

Minimum Qualifications:

·Associate’s degree and five years’ related experience OR Bachelor’s degree and two years’ related experience required.

·Must have current certification from approved entity for CPR and First Aid, as approved by the agency and State regulations.

·Proficiency in computer word processing and use of data management programs especially Microsoft Word and Microsoft Excel.

·Strong organizational skills, ability to multitask and strong written and verbal communication skills.

·Current satisfactory completion of therapeutic interventions training - either Mindset or Crisis Prevention Institute (CPI) approved curricula (can be completed upon hire).

Why Join Us?

As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.

We also offer a full benefits package:

Compensation & Benefits

• Competitive salary: $48,000 for this full-time, exempt position
• Generous paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision benefits
• Life and Disability Insurance(company paid)
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Supervision for licensure

Equipment Used:

·Standard office equipment: computer, fax, phone, pager. Use of personal transportation may be required.

Essential physical requirements:

·Must be able to hear with in normal ranges.

·Must be able to talk in order to articulate training and orientation procedures to staff.

·Must possess the visual acuity to develop written correspondence and determine accuracy, neatness and thoroughness of the work assigned.

·Must be physically able to perform the basic life operational functions of talking, hearing, sitting for long periods and performing repetitive motions, such as using a computer.

·Must be able to speak audibly, write legibly and perform repetitive motions such as typing.

Environment:

Work environment is a office location. Travel to other locations in the region may be required at times.

Ready to Apply?

Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters.Apply now at www.eastersealsPORT.com or send your resume to recruiter@eastersealsPORT.com.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!

About Easterseals PORT Health 

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia. 

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization. 

Applicants of all abilities are encouraged to apply!

Rev.  2/25/2026