Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Recall Coordinator“The Largest Established Independent Multi-Specialty Group in Central North Carolina is Seeking a Recall Coordinator to join our Team!”VOTED “BUSINESS OF THE YEAR” 2018VOTED ONE OF THE “FASTEST GROWING COMPANIES IN THE TRIAD” 2019, 2020, 2021, 2022Our mission at Bethany Medical is to provide excellent care through a Multi-Specialty approach from prevention to intervention of potentially life-threatening health problems.Bethany Medical, an established Independent Multi-Specialty Practice located in Greensboro, High Point, Winston Salem, Jamestown, Kernersville, North Wilkesboro, and Mt. Airy is seeking a Recall Coordinator to join our Team!Job Description
About Bethany Medical:Bethany Medical is the largest independent established multi-specialty group in Central North Carolina, serving the Triad and surrounding communities for over 38 years. Bethany Medical is open 7 days a week, with 16 practices in Greensboro, Winston-Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt Airy, North Carolina. We have grown to provide the facilities, staff, and support to offer urgent care, primary care, diagnostic testing, outpatient ancillary, and specialty care services onsite. Bethany Medical is staffed with board-certified physicians and providers representing 16 medical specialties. Practice staff members are known for treating each patient with prompt, personalized care and attention. Bethany Medical employs over 60 providers and over 550 employees.About the Triad:The Triad area includes Greensboro (the Third Largest City in NC), Winston-Salem, High Point, and the surrounding area. The Triad is centrally located in NC with a population of 2.1 million. The Triad is 1 hour from the mountains and 3 hours from the beach. Charlotte and Raleigh are 1.5 hours from the Triad. The Triad offers all the amenities of a larger city without all the traffic. The Piedmont Triad International Airport is conveniently located in Greensboro with convenient non-stop flights to most major cities. Enjoy an outstanding quality of life with no shortage of arts, entertainment, recreation, shopping, and hundreds of restaurants. The Triad is home to 85 colleges and universities, including Wake Forest University, High Point University, UNC-Greensboro, NC A&T, Guilford College, Bennett College, and Greensboro College.#102
- Contact patients who have fallen out of care to return to Bethany Medical.
- Discusses treatment history/plan with patients and answer questions and concerns.
- Maintains an accurate log of call activity, including initial and follow-up calls, appointments scheduled, booked production, call outcomes, and reasons for non-engagement.
- Works closely with the offices to ensure patients are scheduled according to office guidelines.
- Notify office staff of special appointments made, including VIP patient appointments.
- Process and distribute weekly recall error reports to Dept. Heads and guide inputting recall dates as needed.
- Communicate regularly with management and staff.
- Confirm and update all customer information and appointment notes in the system database.
- Meet the minimum quota of outbound calls per day.
- Creates an environment that promotes Bethany Medical.
- High School diploma or equivalent
Bethany Medical offers a full benefits package to include:
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FAQs About Recall Coordinator Jobs at Bethany Medical
What is the work location for this position at Bethany Medical?
This job at Bethany Medical is located in High Point, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bethany Medical?
Employer has not shared pay details for this role.
What employment applies to this position at Bethany Medical?
Bethany Medical lists this role as a Full-time position.
What experience level is required for this role at Bethany Medical?
Bethany Medical is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Bethany Medical for this role?
Bethany Medical offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Family/Dependent Health, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Bethany Medical?
You can apply for this role at Bethany Medical either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.