Receiving and Retail Agent
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Overview
Job Description
Find Your Future in Paradise!
Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis.
We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests.
WHY CATALINA ISLAND COMPANY?
The Catalina Island Company offers more than just a workplace – it is a destination for service, adventure and inspiration!
In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest. He then invested millions in his vision to create a "playground for all" on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub’s, building the Catalina Country Club to house the team’s lockers and provide a gathering place for players. The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world’s largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists. The island was a popular spot with Hollywood's elite during the 1930s, 40s, and 50s. It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island's west end. To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort.
We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests. Join a team that is as vibrant, dynamic, and unique as the island itself!
JOB SUMMARYThe Pebbly Beach Building Supply stocks lumber, drywall, bagged cement, plywood, and many other materials.The Receiving and Retail sales agent is responsible for supporting daily operations by managing customer sales, processing incoming shipments, and maintaining accurate inventory levels.Thisrole ensures a high level of customer service while coordinating the receipt, inspection and organization of building materials and supplies.JOB RESPONSIBILITIESJob duties include, but are not limited to:
Can read and follow work schedules; shows up to work on time and ready to work
Maintains control of the lumber yard; greeting each customer outside when possible, asks information on customer needs and can direct them to the correct area
Can assist customers to load vehicles as necessary
Can translate material lists directly to supervisor accurately and without hesitation
Because of the job nature, the worker is physically fit and able to lift heavy loads and enter and exit equipment safely
He oversees maintenance and cleanliness of the yard, keeping racks and materials stacked neatly and strapped when needed
Restacks lumber when needed
Rotates stock to maintain product quality
Can accurately load the truck for customer delivery
Looks ahead to schedule the restock of materials that are stored outside the yard
Can multi-task throughout the day
Check in new loads of material with minimal or no help; knowledge of materials arriving, how to handle offload, check in, and restock
Relay any and all pertinent information to their supervisor in a timely manner
Use the Point of Sale system and follow instructions available on procedures within the POS system
Worker can run the saw, forklift and other equipment and must adhere to all safety rules and regulations
Completes the daily forklift check list and daily vehicle check list
Answer the phone professionally and assist supervisor with coverage of telephones, customers, basic daily procedures
Taking special orders for customers; knowledge of what information is needed for a special order and can properly relay that information to their supervisor
Can read instructions from supervisor in handling customer requests and / or safety procedures
Fill out inventory sheets either weekly or monthly
Reports all damages to supervisor immediately
Reviews vendor packing slips in order to verify quantity, product accuracy and condition for receiving
Keeps inventory related costs confidential
Performs other duties as assigned
QUALIFICATIONS
1-3 years of experience in building materials, warehouse or related field preferred
Knowledge of construction materials is a plus
Strong customer service and communication skills
Strong computer skills (POS systems, inventory software, Microsoft Office)
Attention to detail and accuracy
Strong communication and interpersonal skills
Basic math skills for transactions
Customer focused and friendly demeanor
Organized and detail-oriented
DRIVERS LICENSES
- A valid California Driver’s License with a satisfactory driving record that is maintained throughout employment.
DETAILSPosition Type: Full Time
HOUSING
Employee housing is NOT PROVIDED for this position. Applicants must have secured housing on Catalina Island prior to beginning the application process.
PAY TRANSPARENCY
The pay scale for this position ranges between $22.00-$24.00 per hour depending on the work experience.
WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS
This position primarily takes place outdoors and may involve exposure to varying weather conditions including sun, wind, and occasional rain. Employees should be comfortable working at heights, on uneven terrain, and performing physical tasks such as walking, climbing, or lifting equipment. Safety, communication, and guest engagement are top priorities while ensuring a fun and memorable experience for all participants.
Must be comfortable and able to stand for up to 6-8 hours per day. Must be able to lift up to 95 lbs. Requires dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, management and team.
SCHEDULE
This position requires a flexible schedule, with rotating weekday and weekend shifts, including day, night, and holiday hours.
LIFE ON CATALINA ISLAND
A fast paced, exciting work environment with upward mobility and growth opportunities.
Meet and engage with people from all over the country and world!
COMPANY PERKS
Employee discounts and perks – restaurant, hotels and activities.
Beautiful island views and a summer of adventure!
BEING YOU AT CATALINA ISLAND COMPANY:We are inclusive of, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
We welcome applications from people with disabilities and provide reasonable accommodations as needed for our candidates. Please discuss this with our Talent Acquisition team during our selection process.
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FAQs About Receiving and Retail Agent Jobs at ICO
- Alternate-schedule
- Full-time