Receptionist

Job description 

We are seeking a dedicated and friendly Medical Receptionist to join our team. The ideal candidate will have a passion for healthcare, excellent patient engagement skills, and a commitment to upholding our core values of teamwork, excellence, compassion, integrity, and commitment. This role involves greeting patients, managing appointments, verifying insurance, and assisting with various administrative tasks. 

Key Responsibilities 

• Greet patients with a warm and friendly demeanor. 

• Manage patient check-in and check-out processes with accuracy and efficiency. 

• Confirm and update patient demographics and insurance information. 

• Schedule and reschedule patient appointments as needed. 

• Verify patient insurance coverage and handle related insurance/financial inquiries. 

• Manage patient flow to ensure timely and efficient service. 

• Answer and direct phone calls in a professional manner. 

• Assist patients with their needs and provide information about clinic services. 

• Balance daily transactions and maintain accurate financial records. 

• Collaborate with healthcare providers to ensure seamless patient service. 

• Other duties as assigned. 

Qualifications: 

• Strong communication and interpersonal skills. 

• Knowledge of medical office practices and medical terminology preferred. 

• Strong organizational skills and attention to detail. 

• Outgoing and friendly personality with a professional appearance. 

• Ability to multitask and handle a fast-paced environment. 

• Experience in front desk or customer service roles. 

• Proficiency with computer systems and office software. 

• Bilingual skills are a plus. 

• Commitment to teamwork, excellence, compassion, integrity, and commitment. 

Why Join Us? 

• Work in an environment that fosters excellence and continuous improvement. 

• Collaborate with a dedicated team of professionals who are passionate about healthcare. 

• Enjoy opportunities for professional growth and development. 

• Contribute to innovative solutions that enhance patient care and streamline testing processes. 

• Join a practice that combines advanced technology, expert care, and commitment to our patients. 

Job Type: Full-time 

Benefits: 

• 401(k) 

• 401(k) matching 

• Dental insurance 

• Employee discount 

• Flexible spending account 

• Health insurance 

• Health savings account 

• Life insurance 

• On-the-job training 

• Paid time off 

• Vision insurance 

Schedule: 

• Monday to Friday 

Work Location: In person 

About Us: At BoozmanHof Regional Eye Clinic, we have proudly served as Northwest Arkansas's trusted partner in eye care for more than 45 years. Since 1977, our mission has been simple: to help you see clearly and live life to the fullest. Our practice combines advanced technology, expert care, and a heartfelt commitment to our patients.