Receptionist - Administrative Support Assistant

Dykema Gossett, PLLC, a leading national law firm celebrating its 100^th anniversary in 2026, is recruiting for an experienced Receptionist / Administrative Support Assistant (ASA) to provide administrative support to meet the daily needs of our Los Angeles office and deliver exceptional customer service. Responsibilities include reception and conference center duties, helping to facilitate internal meetings and events, providing administrative support to attorneys and other personnel, and various other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets and directs all clients, visitors and personnel arriving in the office; notifies appropriate party of their arrival; coordinates guests' technology and equipment needs.
• Answers telephones, directing calls as appropriate.
• Reserves conference rooms and visiting offices using firm’s software and coordinates catering services for client meetings and other functions. Assists with set-up, food and beverage tasks, and clean-up. 
• Monitors office and kitchen supplies, ordering and restocking same; maintains employee break room, coffee/beverage stations.
• Handles security badges and parking cards for the office.
• Processes visitor, vendor and maintenance requests utilizing the building tenant portal account.
• Provides overflow administrative support including preparation of correspondence and legal documents from electronic drafts, handwritten notes, or electronic dictation; prepares materials for meetings; organizes and file documents; assists with mass mailings and file management.
• Provides administrative support to the Office Administrator/AA and Director, HR/Employee Relations.
• Performs clerical duties as requested.
• Codes, verifies and inputs invoices for payment utilizing Chrome River/Emburse accounting software program; assists with petty cash.
• Reconciles credit card charges for both administrative and client related accounts.
• Following established procedures, completes new business intake and assists with opening files for new matters.
• Supports the Core Team with hospitality responsibilities.
• Uses workflow management software to receive, prioritize, track, and complete assigned tasks in a timely and organized manner.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• High school diploma or equivalent educational certificate required; Associates or higher degree preferred.
• Minimum of 2+ years of experience required in related field performing administrative support functions; prior law firm or professional services experience is desired.
• High competency in Microsoft Office Suite applications; typing requirement of 55 wpm.
• Effective verbal and written communication skills and excellent customer service skills; ensures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
• Ability to be flexible, work flexible hours when required, and respond quickly and calmly to urgent situations. Occasional overtime, evening or weekend hours may be required.
• Ability to work independently with some level of autonomy, taking initiative to ensure performance aligns with the successful operations of the office.
• Experience operating administrative office equipment (e.g., high-speed copier, scanner, fax machine).
• Ability to execute tasks in a client-centric manner and to work effectively and efficiently in a team setting and with a diverse group of people at all levels of the organization.
• Ability to take direction, receive and apply feedback, and communicate support needs.
• Ability to effectively follow procedures and manage competing priorities; demonstrate attention to detail, accuracy and excellent organizational skills.

GREAT BENEFITS FOR GREAT PEOPLE

Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

The expected compensation range for this position in Los Angeles is $45,000 - $55,000. The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity.

EEO STATEMENT

It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances.  Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved.  It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity. 

E-VERIFY

Dykema uses E-Verify in its hiring practices to achieve a lawful workforce.  E-Verify is a registered trademark of the U.S. Department of Homeland Security.

ADDITIONAL INFORMATION

This job posting is intended to describe the essential duties and responsibilities, the specialized job functions, and the essential requirements of this job.  It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, non-essential requirements, or reflect any accommodations made under the Americans with Disabilities Act or the Michigan Persons with Disabilities Civil Rights Act.