Receptionist / Office Assistant

Receptionist / Office Assistant (Full-Time | Training Provided) Compensation & Benefits $36,000.00-$45,000.00 annual base pay Salary plus commission/bonus opportunities when fully licensed and trained No cold calling 35-hour work week Monday through Friday (8:00 AM 4:00 PM) Simple IRA with 3% employer match Group Life Insurance benefits Paid time off (vacation and personal/sick days) 912 paid holidays annually, including your birthday Stable, professional office environment Valuable experience and opportunity for advancement Role Overview Ed Randolph - State Farm Agency in Fairbanks, AK, is seeking a friendly and dependable Receptionist / Office Assistant. We are looking for a friendly face to join our team. This role is ideal for someone who enjoys working with people, wants a stable weekday schedule, and is interested in learning valuable office, customer service, and insurance skills from a well-established State Farm Agent and team. No insurance experience is required; we provide full training and support. Responsibilities Welcome and assist customers in person and by phone Schedule appointments and manage basic office communications Answer questions and route inquiries to team members Help update customer records and process payments Provide a positive first impression for the office Support general administrative and office tasks Qualifications & Licensing Friendly, professional, and reliable Comfortable speaking with people in person and on the phone Strong communication and organizational skills Detail-oriented with basic computer skills (Microsoft Office / general office software) No prior insurance experience required Must be able to obtain a Property & Casualty insurance license within 30 days of hire (we assist with the process) About Our Office / Agency Ed Randolph State Farm Insurance Agency is a well-established local office serving the Fairbanks community since 1983. We are a team-focused office with dedicated staff members and a long history of helping customers manage everyday risks and achieve their goals. We value reliability, professionalism, and a willingness to learn, while maintaining a friendly and supportive workplace. If you enjoy working with people, want to grow your skills, and be part of a positive team, youll feel right at home here. Office Location: 1007 Aurora Dr., Fairbanks, AK 99709 Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.